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Norfolk, VA
Secret Polygraph Unspecified
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Job Description
Position Description & Qualifications
If you love high profile and challenging technical engineering projects supporting the U.S. Navy, then discover this great opportunity here at Serco! Serco supports the U.S. Navy as a prime for their NAVSEA contract supporting their defense operates on Surface Ships. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.
In this position Serco is looking for a Total Ship Computing Environment Infrastructure (TSCEi), ZUMWALT Combat System (ZCS), Total Ship Computing Environment (TSCE) Military Analyst like you who has experience providing and assessing the Fleet's Material Condition of Readiness to join our team. You will be part of a team of subject matter experts that works closely with the NAVSEA customer to deliver quality modernization solutions to the Surface Navy. This team has been recognized by the Navy for their outstanding contributions to the contract and program. Our team takes a customer and employee approach to ensure a positive Team working environment. The TSCEi/ZCS/TSCE Military Analyst provides system-focused support to U.S. Navy Fleet concentration areas. Fleet Technical members provide recommendations to "real-time" readiness issues as well as design specifications, procedures, policies, and ship alterations review in support of the Navy.
This position provides direct support to the Surface Fleet by executing oversight of lifecycle management, maintenance planning, and resolution of high-visibility CASREPs and Fleet priority issues. The role requires extensive coordination across the Surface Warfare Enterprise, including NAVSEA, Naval Surface Warfare Centers, Type Commanders (TYCOMs), operational Fleet units, Regional Maintenance Centers (RMCs), SURFMEPP, Planning Yards, and other Naval field activities. The team enhances NAVSEA'S mission of Fleet Technical Readiness support by providing focused support to surface ships TSCEi/ZCS/TSCE systems in planning, coordination, and execution of modernization initiatives in alignment with the Navy Modernization Process Management and Operations Manual (NMP-MOM). This role ensures compliance with established governance, configuration management, and modernization milestones to deliver operational improvements efficiently and effectively and an understanding of Navy Modernization Process principles and documents to provide both the technical approval and execution perspective, ensuring the Fleet attains its goal of assessing life-cycle sustainment cost and performance ensuring government accountability for sustainment efforts. Minimal travel is expected.
Additionally, this position serves as a key liaison with Naval activities to address emergent Fleet tasking, and execution of technical and corrective actions across all combatant ship classes.
To be successful in this role, you will:
In this role, you will require:
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
If you love high profile and challenging technical engineering projects supporting the U.S. Navy, then discover this great opportunity here at Serco! Serco supports the U.S. Navy as a prime for their NAVSEA contract supporting their defense operates on Surface Ships. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.
In this position Serco is looking for a Total Ship Computing Environment Infrastructure (TSCEi), ZUMWALT Combat System (ZCS), Total Ship Computing Environment (TSCE) Military Analyst like you who has experience providing and assessing the Fleet's Material Condition of Readiness to join our team. You will be part of a team of subject matter experts that works closely with the NAVSEA customer to deliver quality modernization solutions to the Surface Navy. This team has been recognized by the Navy for their outstanding contributions to the contract and program. Our team takes a customer and employee approach to ensure a positive Team working environment. The TSCEi/ZCS/TSCE Military Analyst provides system-focused support to U.S. Navy Fleet concentration areas. Fleet Technical members provide recommendations to "real-time" readiness issues as well as design specifications, procedures, policies, and ship alterations review in support of the Navy.
This position provides direct support to the Surface Fleet by executing oversight of lifecycle management, maintenance planning, and resolution of high-visibility CASREPs and Fleet priority issues. The role requires extensive coordination across the Surface Warfare Enterprise, including NAVSEA, Naval Surface Warfare Centers, Type Commanders (TYCOMs), operational Fleet units, Regional Maintenance Centers (RMCs), SURFMEPP, Planning Yards, and other Naval field activities. The team enhances NAVSEA'S mission of Fleet Technical Readiness support by providing focused support to surface ships TSCEi/ZCS/TSCE systems in planning, coordination, and execution of modernization initiatives in alignment with the Navy Modernization Process Management and Operations Manual (NMP-MOM). This role ensures compliance with established governance, configuration management, and modernization milestones to deliver operational improvements efficiently and effectively and an understanding of Navy Modernization Process principles and documents to provide both the technical approval and execution perspective, ensuring the Fleet attains its goal of assessing life-cycle sustainment cost and performance ensuring government accountability for sustainment efforts. Minimal travel is expected.
Additionally, this position serves as a key liaison with Naval activities to address emergent Fleet tasking, and execution of technical and corrective actions across all combatant ship classes.
To be successful in this role, you will:
- Maintain and update records within the Electronic Advisory Record Repository and Tracking System (eARRTS), ensuring traceability and completeness.
- Utilize authorized Navy communication systems, including the Naval Common Message Processor (CMP), to prepare and submit advisory communications.
- Draft, coordinate, and support Naval Advisory Messages responding to fleet material issues, operational risks, and safety concerns in compliance with Navy policy and NAVSEA guidance.
- Apply NAVSEA electronic business and technical systems (eFORMS, eDFS, eSHOCK, eHAR, eLAR, and similar tools) to support advisory development and technical workflows.
- Provide primarily TSCEi/ZCS/TSCE as well as Aegis material readiness support to in execution of Readiness Evaluations.
- Provide specialized technical and analytical equipment support such as bridge control systems, fire-control and communication systems, navigational sensors, combat systems and ship's networks, new communications requirements, troubleshooting, network centric navigation data flow, communications circuits, engineering control systems, Total Ship's Computing Environment, Mission Package Computing environment and Aegis system.
- Collaborate with engineering teams to validate technical requirements and integration plans.
- Participate in technical working groups, integrated product teams, fleet support forums, and contract‑related analytical activities.
- Apply critical thinking and engineering judgment to decompose complex shipboard system problems and recommend viable technical solutions.
- Analyze equipment failures, casualty reports, and maintenance actions; develop technical findings and recommendations for adjudication and corrective action.
- Make improvement recommendations and participate in Technical Meetings to capture meeting minutes, comments, concerns, Lessons Learned.
- Provide written engineering, technical, and analytical assessments of material condition, TSCEi/ZCS/TSCE, Aegis readiness, preparation of PowerPoint Briefs, Excel Spreadsheets to track ships progress.
- Review and support development of technical documentation, including installation drawings, engineering analyses, and standard installation procedures.
- Extract, evaluate, and analyze operational data from government databases, TAVRs, and other authoritative Navy sources to support stakeholder decision making.
- Support the Navy SCD Modernization Process Management and Operations Manual (NMP-MOM) to ensure compliance with established governance, configuration and modernization efforts.
- Assist in developing class specific ship alteration documents providing recommendations for modernization that can be implemented during availability planning.
- Interact directly with the Technical Community in planning and prioritizing maintenance and modernization efforts.
- Perform lifecycle engineering assessments, including sustainment, configuration management impacts, modernization considerations, and maintenance effectiveness.
- Prepare briefing materials, presentations, and metrics summarizing modernization process performance and improvement initiatives for leadership decision-making.
In this role, you will require:
- Active DoD secret security clearance
- Bachelor's degree 8 years relevant shipboard work experience with shipboard TSCEi/ZCS/TSCE and Aegis bridge control systems, fire-control and communication systems, navigational sensors, combat systems and ship's networks, network centric navigation data flow, communications circuits, engineering control systems
- or High School Diploma 10 years' applicable work experience with TSCEi/ZCS/TSCE, and Aegis system, Work experience may be adjusted for highly specialized NEC or unique prior Naval Surface Warfare experience
- Knowledge of U.S. Navy ship configuration, management principles, processes, and activities
- E6/E7/E8/Jr SWO e xperience as Work Center Supervisor / Mission Control Supervisor onboard DDG 1000 Class
- Proficient in the use of Microsoft Office Suite
- 10% travel required.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
