Job Requirements
Hill Air Force Base, UT Fort George G Meade, MD
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$104,000 - $185,000
Job Description
Mid-Senior ServiceNow Developer
Location: Fort Meade, MD | Scott AFB, IL | Hill AFB (Ogden), UT
Clearance Required: Secret
Certification Requirement: Security+ (must obtain within 14 days of start if not already held)
Employment Type: Full-Time, Onsite
Job Overview
We are seeking an experienced Senior ServiceNow Developer to support a large-scale DoD enterprise environment focused on modernization, sustainment, and operational excellence. This role supports mission-critical network and service operations and requires a strong background in ServiceNow development, automation, and telecommunications-related modules.
This position is 100% onsite at Fort Meade, MD, Scott AFB, IL, or Hill AFB (Ogden), UT.
Primary Responsibilities
Perform configuration, development, support, and maintenance of the ServiceNow platform
Support standup, configuration, and implementation of:
ITSM
OMT (Order Management Telecommunications)
TSM
TSOM
Create and maintain:
Forms, workflows, reports, dashboards, views, roles, and groups
Develop automated workflows and Service Catalog solutions
Integrate ServiceNow with external tools and platforms (Elastic, Netcool, Kafka, etc.)
Coordinate and support application and platform upgrades
Assist with the design and documentation of business process flows
Support business process re-engineering efforts to migrate ticketing and order management into ServiceNow
Design and implement CMDB solutions, ensuring data quality and integrity
Support data migration and system integrations
Troubleshoot and resolve ServiceNow platform and application issues
Orchestrate and automate operational workflows
Collaborate with engineers, developers, analysts, and stakeholders in an Agile environment
Maintain technical documentation in accordance with development best practices
Identify operational trends and patterns to improve user experience and system performance
Mentor and guide junior ServiceNow developers
Interact with customers and stakeholders to address systems engineering concerns and technical issues
Top Required Skills
3+ years of hands-on ServiceNow development experience
Experience with ServiceNow Discovery and CMDB
Experience with OMT (Order Management Tracking) and TNI (Telecommunications Network Inventory) modules
Ability to obtain Security+ certification within 14 days of start
Active Secret clearance preferred (sponsorship available for qualified local candidates)
Strong communication skills and ability to work independently in a fast-paced environment
Basic Qualifications
U.S. Citizenship required
Active DoD Secret clearance
Meets DoD 8570 IAT Level II requirements (Security+ or equivalent)
Ability to commute full-time onsite to Fort Meade, MD; Scott AFB, IL; or Hill AFB, UT
Bachelor’s degree with 8–12 years of relevant experience
OR Master’s degree with 6–10 years of experience
(Additional years of experience may be substituted in lieu of a degree)
6+ years supporting technology infrastructure
4+ years of ServiceNow development experience
Experience supporting ServiceNow upgrades
Strong multitasking, prioritization, and time-management skills
Willingness and ability to mentor junior developers
Preferred / Nice-to-Have Qualifications
ServiceNow Certified Application Developer
Experience with telecommunications-related ServiceNow modules (TSM, TNI, OMT)
Familiarity with Agile, SAFe, and Kanban methodologies
Experience with JIRA, Git, and Confluence
ITIL Foundation certification or strong ITIL knowledge
AWS cloud experience and additional ServiceNow certifications
Experience migrating from legacy systems to ServiceNow
CI/CD, DevOps, or DevSecOps experience
Test automation and quality engineering experience
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Location: Fort Meade, MD | Scott AFB, IL | Hill AFB (Ogden), UT
Clearance Required: Secret
Certification Requirement: Security+ (must obtain within 14 days of start if not already held)
Employment Type: Full-Time, Onsite
Job Overview
We are seeking an experienced Senior ServiceNow Developer to support a large-scale DoD enterprise environment focused on modernization, sustainment, and operational excellence. This role supports mission-critical network and service operations and requires a strong background in ServiceNow development, automation, and telecommunications-related modules.
This position is 100% onsite at Fort Meade, MD, Scott AFB, IL, or Hill AFB (Ogden), UT.
Primary Responsibilities
Perform configuration, development, support, and maintenance of the ServiceNow platform
Support standup, configuration, and implementation of:
ITSM
OMT (Order Management Telecommunications)
TSM
TSOM
Create and maintain:
Forms, workflows, reports, dashboards, views, roles, and groups
Develop automated workflows and Service Catalog solutions
Integrate ServiceNow with external tools and platforms (Elastic, Netcool, Kafka, etc.)
Coordinate and support application and platform upgrades
Assist with the design and documentation of business process flows
Support business process re-engineering efforts to migrate ticketing and order management into ServiceNow
Design and implement CMDB solutions, ensuring data quality and integrity
Support data migration and system integrations
Troubleshoot and resolve ServiceNow platform and application issues
Orchestrate and automate operational workflows
Collaborate with engineers, developers, analysts, and stakeholders in an Agile environment
Maintain technical documentation in accordance with development best practices
Identify operational trends and patterns to improve user experience and system performance
Mentor and guide junior ServiceNow developers
Interact with customers and stakeholders to address systems engineering concerns and technical issues
Top Required Skills
3+ years of hands-on ServiceNow development experience
Experience with ServiceNow Discovery and CMDB
Experience with OMT (Order Management Tracking) and TNI (Telecommunications Network Inventory) modules
Ability to obtain Security+ certification within 14 days of start
Active Secret clearance preferred (sponsorship available for qualified local candidates)
Strong communication skills and ability to work independently in a fast-paced environment
Basic Qualifications
U.S. Citizenship required
Active DoD Secret clearance
Meets DoD 8570 IAT Level II requirements (Security+ or equivalent)
Ability to commute full-time onsite to Fort Meade, MD; Scott AFB, IL; or Hill AFB, UT
Bachelor’s degree with 8–12 years of relevant experience
OR Master’s degree with 6–10 years of experience
(Additional years of experience may be substituted in lieu of a degree)
6+ years supporting technology infrastructure
4+ years of ServiceNow development experience
Experience supporting ServiceNow upgrades
Strong multitasking, prioritization, and time-management skills
Willingness and ability to mentor junior developers
Preferred / Nice-to-Have Qualifications
ServiceNow Certified Application Developer
Experience with telecommunications-related ServiceNow modules (TSM, TNI, OMT)
Familiarity with Agile, SAFe, and Kanban methodologies
Experience with JIRA, Git, and Confluence
ITIL Foundation certification or strong ITIL knowledge
AWS cloud experience and additional ServiceNow certifications
Experience migrating from legacy systems to ServiceNow
CI/CD, DevOps, or DevSecOps experience
Test automation and quality engineering experience
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
group id: 10105424
Accelerating IT transformation in the public sector
