Network Specialist-Customer Outreach

Job Description

Overview

BlueWater Federal is seeking a Network Specialist- Customer Outreach to support DISA operations in Whitehall, OH. As a Network Specialist you will be responsible for initial customer interactions and follow through of service orders. This role supports the swing shift(2pm-10pm)

Responsibilities

• Enter the service request details into DISA Storefront (DSF) to initiate a telecommunication request
• Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear

Qualifications

• Must have an active Secret clearance or the ability to obtain one. US Citizenship required.
• 2+ years military experience in communications or a related technical field; or 2+ years in an accredited technical training program plus 1 year of relevant communications experience; or 2+ years professional experience in communications or a related technical discipline is required.
• Must be able to work the swing shift(2pm-10am)

BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.