Job Requirements
Charleston, SC New Orleans, LA
Top Secret Polygraph not specified
Entry Level (less than 2 yrs experience)
Salary not specified
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Job Description
Position Title: Software/Systems Engineer I – Cloud Engineer
Status: Permanent
Location: Charleston, SC or New Orleans, LA on-site
Modus21, LLC is a Charleston, South Carolina based small business and technology consulting firm specializing in solving complex business problems for global business and government clients. Our philosophy is simple – deliver quality through high performance to our clients; provide value to our clients through the ability to streamline, measure, and improve their business processes via business intelligence and business architecture; and practice professional integrity by being trustworthy and reliable. Our expertise has proven highly successful in helping organizations recognize greater value by aligning their strategy and objectives to technology and execution.
Scope of Work: The Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division is tasked with providing hosting environments and platforms for Navy applications, as well as other DoD and Homeland Security (HLS) applications utilizing both Component Enterprise Data Centers (CEDCs) and Commercial Cloud Service Providers (CSPs) as hosting platforms. As a Cloud Ops Engineer I, you will support the Cloud CITI Cloud Operations IPT by performing foundational system administration and operational tasks across in an AWS cloud environment.
Responsibilities:
• Manage and maintain existing AWS infrastructure, including EC2 instances, S3 buckets, VPCs, RDS instances, and other AWS services.
• Implement and manage security groups, network access control lists (ACLs), and other security measures to protect cloud infrastructure and data.
• Monitor system performance and health using CloudWatch, dashboards, and other monitoring tools. Identify and troubleshoot performance bottlenecks and system errors.
• Implement and manage backup and disaster recovery solutions such as AWS Backup, snapshots, and Data Lifecycle Manager.
• Implement and maintain automation scripts and tools to streamline operational tasks and improve efficiency.
• Efficiently manage and resolve support tickets in accordance with established Service Level Agreement (SLA) priority levels.
• Cultivate and sustain strong professional relationships by consistently providing exceptional customer service.
• Stay up-to-date on the latest AWS services, features, and best practices.
• Participate in on-call rotation to ensure system availability and address incidents outside of normal business hours.
• Contribute to the development and maintenance of technical documentation.
Requirements/Experience:
• Bachelor’s degree in Engineering or Mathematics
• Must obtain CompTIA Security+ certification or CASP or CISSP
• Must obtain a vendor/platform certification such as AWS Cloud Practitioner
• Must obtain an Agile Developer certification or Certified Scrum Developer certification
• Prefer 1+ years of experience in cloud engineering with focus in AWS
• Ability to follow procedures accurately and escalate issues appropriately
• Motivated to learn new technologies and grow technical expertise
• Strong problem-solving and design skills
• Strong written and oral communication skills
• Strong interpersonal skills and customer service skills
• Ability to learn, understand, and apply new technologies
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a fast-paced, rapidly changing environment
• Ability to work in a self-guided manner and excellent organizational skills
• Must be a US citizen and hold or be able to obtain a Department of Defense (DoD) TOP SECRET Security Clearance
Status: Permanent
Location: Charleston, SC or New Orleans, LA on-site
Modus21, LLC is a Charleston, South Carolina based small business and technology consulting firm specializing in solving complex business problems for global business and government clients. Our philosophy is simple – deliver quality through high performance to our clients; provide value to our clients through the ability to streamline, measure, and improve their business processes via business intelligence and business architecture; and practice professional integrity by being trustworthy and reliable. Our expertise has proven highly successful in helping organizations recognize greater value by aligning their strategy and objectives to technology and execution.
Scope of Work: The Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division is tasked with providing hosting environments and platforms for Navy applications, as well as other DoD and Homeland Security (HLS) applications utilizing both Component Enterprise Data Centers (CEDCs) and Commercial Cloud Service Providers (CSPs) as hosting platforms. As a Cloud Ops Engineer I, you will support the Cloud CITI Cloud Operations IPT by performing foundational system administration and operational tasks across in an AWS cloud environment.
Responsibilities:
• Manage and maintain existing AWS infrastructure, including EC2 instances, S3 buckets, VPCs, RDS instances, and other AWS services.
• Implement and manage security groups, network access control lists (ACLs), and other security measures to protect cloud infrastructure and data.
• Monitor system performance and health using CloudWatch, dashboards, and other monitoring tools. Identify and troubleshoot performance bottlenecks and system errors.
• Implement and manage backup and disaster recovery solutions such as AWS Backup, snapshots, and Data Lifecycle Manager.
• Implement and maintain automation scripts and tools to streamline operational tasks and improve efficiency.
• Efficiently manage and resolve support tickets in accordance with established Service Level Agreement (SLA) priority levels.
• Cultivate and sustain strong professional relationships by consistently providing exceptional customer service.
• Stay up-to-date on the latest AWS services, features, and best practices.
• Participate in on-call rotation to ensure system availability and address incidents outside of normal business hours.
• Contribute to the development and maintenance of technical documentation.
Requirements/Experience:
• Bachelor’s degree in Engineering or Mathematics
• Must obtain CompTIA Security+ certification or CASP or CISSP
• Must obtain a vendor/platform certification such as AWS Cloud Practitioner
• Must obtain an Agile Developer certification or Certified Scrum Developer certification
• Prefer 1+ years of experience in cloud engineering with focus in AWS
• Ability to follow procedures accurately and escalate issues appropriately
• Motivated to learn new technologies and grow technical expertise
• Strong problem-solving and design skills
• Strong written and oral communication skills
• Strong interpersonal skills and customer service skills
• Ability to learn, understand, and apply new technologies
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a fast-paced, rapidly changing environment
• Ability to work in a self-guided manner and excellent organizational skills
• Must be a US citizen and hold or be able to obtain a Department of Defense (DoD) TOP SECRET Security Clearance
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