Job Requirements
Washington, DC
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Tyto Athene is seeking a skilled Enterprise Content Management Specialist to support our law enforcement customer in Washington, DC. In this role, the selected candidate will be responsible for the installation, configuration, and administration of OpenText Content Server and Kofax Capture solutions, ensuring reliable document management and capture capabilities that support mission-critical operations.
The position will provide technical support and training to end users, assist with system configuration and change management processes, and help maintain stable, secure environments for enterprise content management systems. The candidate will also develop training materials, deliver user training sessions, and communicate technical information clearly through both written documentation and verbal presentations. This role requires strong technical troubleshooting skills, attention to detail, and the ability to work closely with government stakeholders to ensure effective use of document capture and content management technologies supporting the National Security Division's mission.
Responsibilities:
Qualifications
Required:
Desired:
About Tyto Athene
Compensation:
Benefits:
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
The position will provide technical support and training to end users, assist with system configuration and change management processes, and help maintain stable, secure environments for enterprise content management systems. The candidate will also develop training materials, deliver user training sessions, and communicate technical information clearly through both written documentation and verbal presentations. This role requires strong technical troubleshooting skills, attention to detail, and the ability to work closely with government stakeholders to ensure effective use of document capture and content management technologies supporting the National Security Division's mission.
Responsibilities:
- Install, configure, and administer instances of OpenText Content Server, Kofax Capture Server, and Kofax Capture clients.
- Provide user support and training for staff using OpenText Content Server and Kofax Capture clients.
- Prepare and deliver written and oral communications
- Implement methods and procedures for stable configuration and control of system updates and changes
- Develop training materials and provide training to end-user community
Qualifications
Required:
- 10+ years overall, relevant experience, with a minimum of 2 to 3 years of experience installing, supporting and maintaining OpenText Enterprise Content Management systems (Content Server), or similar enterprise content management systems, including associated web servers and databases.
- Bachelor's Degree required, Advanced degree, preferred, from an accredited university or significant equivalent experience, training and/or certifications.
- Active Top-Secret clearance with ability to obtain SCI
- Ability to install, configure, and administer OpenText ECM / Content Server or similar ECM system.
- Ability to perform a backup and restore of OpenText ECM / Content Server or similar ECM system.
- Ability to install, configure, and administer Kofax Capture Server or similar product.
Desired:
- Experience with OpenText ECM / Content Server and Kofax general engineering, supporting activities such as software / systems engineering, changes in networking services, application conversion and implementation, client / server migration, system prototyping, and integration.
- Experience with Agile development methods.
- Experience installing, supporting and maintaining Kofax Capture software (client/server) or similar products.
About Tyto Athene
Compensation:
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
group id: 91085617
