Business Analyst

Overview

JOB TITLE:

Business Analyst

CAYUSE COMPANY:

Cayuse Civil Services, LLC

LOCATION

Hybrid in Austin, TX

SALARY:

$108,160.00-$153,920.00

EMPLOYEE TYPE:

Full-Time Salary Exempt

TRAVEL

No

RELOCATION

No

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Business Analyst is responsible for eliciting, analyzing, and documenting requirements from stakeholders to deliver effective solutions that meet the clients' objectives. The Business Analyst serves as a key liaison between project teams, technical resources, and business stakeholders, ensuring that end-user needs are accurately translated into clear, actionable project requirements and deliverables.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

• Spearhead and significantly contribute to large-scale digital transformation initiatives by identifying opportunities for innovation and designing future-state business capabilities. Leverage emerging technologies to achieve strategic organizational goals and ensure alignment with federal best practices.
• Conduct comprehensive analysis of current-state business processes to identify inefficiencies, bottlenecks, and pain points. Design optimized, streamlined future-state processes, and lead efforts to implement reengineered solutions, ensuring measurable improvements in efficiency, cost-effectiveness, and service quality.
• Develop and maintain business architecture artifacts, including current and future state business process models (using BPMN), data models, capability models, value streams, and organizational structures. Apply industry-standard modeling tools and notations to communicate complex concepts to diverse stakeholder audiences.
• Collaborate extensively with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements. Translate strategic objectives and user needs into actionable business and functional specifications that guide solution development and ensure compliance with organizational policies.
• Serve as a critical liaison between business stakeholders and technical delivery teams to facilitate seamless communication and understanding. Articulate the business impacts of technical decisions and the technical implications of business requirements, supporting coordinated and proactive delivery of organizational initiatives.

Other duties as assigned .

Qualifications

Here's What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Minimum of eight (8) years of progressive experience in a Business Data Analyst role or similar strategic capacity, with a strong emphasis on enterprise-level initiatives.
• At least eight (8) years of demonstrated success leading or significantly contributing to multiple large-scale digital transformation and business process reengineering projects.
• Minimum of eight (8) years of demonstrable expertise with Medicaid Information Technology Architecture (MITA), including practical application in complex system environments; experience with MITA State Self-Assessments (SS-A) is highly desirable.
• At least eight (8) years of experience with business modeling, demonstrating expert proficiency in methodologies and tools such as Business Process Model and Notation (BPMN), Unified Modeling Language (UML), and ArchiMate.
• Minimum of eight (8) years exhibiting superior analytical, problem-solving, and critical thinking abilities, with a strong capacity to dissect complex issues and formulate pragmatic solutions.
• At least eight (8) years of excellent written and verbal communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly and persuasively to both technical and non-technical stakeholders at all organizational levels.
• Minimum of eight (8) years of strong negotiation, facilitation, and conflict resolution skills in complex project environments.
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field (Master's degree preferred).
• At least eight (8) years of demonstrated ability to work successfully with technical and non-technical groups on complex business problems.
• Minimum of eight (8) years' experience driving measurable improvements in operational efficiency and service delivery.
• At least eight (8) years of strong understanding and practical application of enterprise architecture frameworks such as TOGAF.
• Minimum of eight (8) years analyzing and evaluating current business methods and procedures for improvements, including strong oral and written communications skills.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Ability to analyze systems and procedures
• Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately.

Preferred Qualifications:

• Minimum of four (4) years' experience working within a government or public sector environment.
• Relevant certifications such as Certified Business Analysis Professional (CBAP), TOGAF, BPMN, Lean Six Sigma Green or Black Belt.
• Minimum of four (4) years' familiarity with Agile methodologies and Scaled Agile Framework (SAFe).
• Strong preference for at least two (2) years of direct, hands-on experience with Texas Health and Human Services (HHS) integrated eligibility systems (e.g., Medicaid, SNAP, TANF, CHIP).

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment, with the ability to work onsite in the main office.
• Must reside in the Austin area.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
• Travel costs, per diem, and other related expenses must be pre-approved in compliance with State of Texas travel guidelines.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $108,160.00 - USD $153,920.00 /Yr.