Senior IWMS / FM:Interact Engineer

Overview

Integral is seeking a Senior IWMS / FM: Interact Engineer to lead sustainment, configuration, and enhancement of a mission-critical Integrated Workplace Management System (IWMS) supporting a DoD customer. The successful candidate will serve as the primary technical resource for the FM: Interact platform and associated SQL Server data environment. This role will support system administration, COTS configuration, data integration, workflow development, troubleshooting, release support, and cybersecurity compliance activities within a secure enterprise hosting environment.

This position is ideal for a hands-on engineer who understands how to keep a configured COTS platform running in production while also improving data quality, business workflows, and user experience

Responsibilities

· Serve as the lead technical resource for FM:Interact configuration, sustainment, and troubleshooting

· Configure and maintain IWMS modules supporting functions such as space management, occupancy, move management, room scheduling, asset/accountability, and related workflows

· Support integration between FM:Interact and external systems, including SQL Server databases and upstream/downstream data exchanges

· Analyze user requests and defects, recommend technical solutions, and implement approved changes in coordination with business analysts, developers, and system administrators

· Develop, maintain, and troubleshoot SQL queries, stored procedures, data mappings, and reconciliation routines

· Maintain system documentation including configuration notes, interface descriptions, technical procedures, and workflow diagrams

· Support testing, deployment, and release activities across development, test, staging, and production environments

· Work with infrastructure and cybersecurity teams to support patching, vulnerability remediation, STIG compliance, and RMF/ATO sustainment activities

· Participate in requirements sessions, technical reviews, and production support activities as the IWMS subject matter expert

· Help cross-train other team members to reduce single-point-of-failure risk in the IWMS environment

Qualifications

Required:

· U.S. Citizen, ability to obtain a Secret clearance

· Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience)

· 5+ years of experience supporting or configuring FM:Interact Workplace Management Suite or a closely related IWMS platform

· Experience working with query development, data analysis, and databases

· Experience configuring and sustaining COTS enterprise applications in a secure production environment

· Experience interfacing multiple databases or systems through data exchanges, reconciliation processes, or APIs

· Experience developing or maintaining workflows supporting facilities, occupancy, assets, moves, scheduling, or property/accountability functions

· Experience troubleshooting production issues and supporting releases in an Agile environment

· Ability to work directly with functional users, business analysts, system administrators, and government stakeholders

· Strong written and verbal communication skills

Preferred:

· Experience supporting DoD or federal facilities / property / asset management systems

· Experience with DISA Stratus, milCloud, or similarly controlled federal hosting environments

· Experience with RMF, STIGs, or ATO sustainment support

· Experience with Jira or similar DevSecOps / ticketing / release tools

· Experience with SQL Server

· Experience documenting technical configurations and creating operational runbooks or knowledge-transfer materials

Company Overview

Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.

Integral is headquartered in McLean, VA and serves clients throughout the country.

We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!

Our package also includes:

· Medical, Dental & Vision Insurance

· Flexible Spending Accounts

· Short-Term and Long-Term Disability Insurance

· Life Insurance

· Paid Time Off & Holidays

· Earned Bonuses & Awards

· Professional Training Reimbursement

· Employee Assistance Program

Equal Opportunity Employer/Protected Veteran/Disability