4379 Data Center Operations & Security Lead

OVERVIEW:

We are seeking talented and driven Data Center Operations & Security Lead to join our dynamic, employee-focused engineering team. In this role, you will oversee secure data center operations, critical infrastructure management, and communications security (COMSEC) activities for classified U.S. Government programs. This role ensures continuous availability of compute, storage, and network environments while maintaining compliance with DoD and U.S. Government security standards. The Site Lead will serve as the primary point of contact for operations, vendor coordination, and site-level leadership within a high availability, mission-critical environment.

GENERAL DUTIES:

• Lead day-to-day data center operations across IT systems, facilities, and physical security, ensuring continuous uptime and compliance with all safety and security requirements.
• Manage Tier 2-3 troubleshooting, preventive maintenance, and infrastructure optimization for servers, storage, and networking systems.
• Oversee physical data center activities including rack-and-stack, cabling, power distribution, and environmental monitoring.
• Supervise on-site technicians and coordinate with cross-functional teams (network, systems, cybersecurity, and facilities) to resolve incidents and optimize performance.
• Serve as COMSEC Custodian, overseeing government-provisioned materials, record keeping, and compliance with NSA/DoD protocols.
• Act as Major Incident Manager, leading incident response, root cause analysis, and service restoration for system outages or critical events.
• Maintain accurate asset inventories, hardware lifecycle records, and configuration documentation using ServiceNow, BMC Remedy, or similar systems.
• Implement and enforce best practices and compliance standards (SOC 2, ISO 27001, FedRAMP, DISA STIG) to ensure operational integrity and audit readiness.
• Support and lead audits, inspections, and customer/vendor visits, ensuring documentation accuracy and adherence to site and personnel security standards.

REQUIRED QUALIFICATIONS:

• Bachelors degree in Information Technology, Electrical, Industrial, or Facilities Engineering (equivalent experience considered).
• 15+ years of experience in data center operations, including IT infrastructure, systems administration, and facility management.
• Hands-on expertise with:
  • VMware vSphere / ESXi, Windows/Linux servers
  • Dell EMC or equivalent enterprise storage platforms
  • Cisco / Palo Alto networking and security technologies
  • Monitoring tools such as SolarWinds, Splunk, or equivalent
• Strong background in incident, change, and configuration management.
• Experience supporting classified U.S. Government environments or cleared data centers.
• Direct experience at or supporting Iron Mountain Data Center operations.
• Must complete Government-provided COMSEC training within six (6) months of hire.

DESIRED QUALIFICATIONS:

• Data Center & IT Management: EPI CDCP, CDCS, or CDCFM
• IT Service & Governance: ITIL v4, COBIT 5 Foundation
• Cybersecurity & Networking: CompTIA Security+ or Network+
• Familiarity with UPS, CRAC, PDUs, and BMS systems.
• Experience with major incident response and root cause analysis.
• Proven leadership experience managing teams in 24x7 operations environments.

CLEARANCE:

• Active TS-SCI with CI Polygraph required