Technical Writer

Summary

Technical Writer

Melbourne, FL

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The Technical Writer will be part of a dynamic team that provides IT support, maintenance, operations, logistics, and engineering services to help ensure the secure, reliable, and uninterrupted availability of INL/A Management Information Systems. This role will provide technical writing support to the Astraeus team supporting the Department of State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A), providing essential technology services in support of their missions to sustain the national security and economic interests of our nation.

Responsibilities

• Coordinate with the PM and team leads to create, maintain, and submit contract deliverables and reports
• Maintain and routinely audit contract deliverables for quality compliance
• Attend meetings and maintain minutes as directed by the PM
• Collaborate with engineers, subject matter experts, and product managers to gather and understand technical requirements.
• Create and maintain the following types of documentation:
• Standard Operating Procedures: Step-by-step instructions for common tasks and processes.
• Technical Support Guides: Guides for troubleshooting and resolving technical issues.
• Work Instructions: Detailed instructions for specific tasks or procedures.
• High-Level Diagrams: Overviews of system design, architecture, and major components.
• Low-Level Diagrams: Detailed breakdowns of components, interfaces, and functionality.
• Specification Sheets: Concise summaries of product features, technical specifications, and requirements.
• Process Documentation: Outlines of business, manufacturing, or development processes.
• Develop and utilize visual aids like diagrams, flowcharts, and screenshots to enhance documentation clarity.
• Ensure documentation aligns with company style guides and quality standards.
• Participate in development and testing cycles to gain in-depth product knowledge.
• Manage documentation repository and version control systems.
• Travel may be required for special projects. (CONUS, OCONUS)
• Other duties as assigned.

Qualifications

• Bachelor's degree in a related field.
  • Education requirement may be substituted with 4+ years of related documentation and reporting experience
• 2+ years of government contracting experience in an information technology environment preferred
• Secret clearance required.

Knowledge, Skills and Abilities:

• Proven ability to write clear, concise, and user-friendly documentation.
• Ability to synthesize information received at meetings/briefings and produce accurate minutes
• Experience with information technology concepts and ability to learn new technologies
• Excellent communication and collaboration skills
• Proficient in Microsoft Office Suite
• Experience maintaining SharePoint documentation repositories
• Ability to learn and use diagramming tools (e.g., Visio).

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Astraeus Operations