EMERGENCY VEHICLE DISPATCHER

Duties

• Maintains telephone and radio communications; performs Emergency Medical Dispatch (EMD), E-911 call taking, and dispatches appropriate emergency forces.
• Performs Emergency Medical Dispatch (EMD) services to callers with medical emergencies.
• Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center for the base fire alarm system and the Enhanced 911 system.
• Maintains current on and off base maps, logs, charts and other visual aids frequently utilized as quick information references for responding emergency personnel.
• Operates and maintains telephones, automated data processing equipment, printers, recorders, and other devices installed in the dispatch center.
• Prepares and maintains reports and records relating to emergency responses.

Requirements

Conditions of employment

• U.S. Citizenship is required
• Males must be registered for Selective Service, see Legal and Regulatory Guidance
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This posn is subject to provisions of the DoD Priority Placement Program
• For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
• Disclosure of Political Appointments
• Leave accrual may be authorized upon request
• All federal employees are required to have direct deposit
• This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Required to work an alternate work schedule, which requires an uncommon tour of duty (including weekends and holidays)
• May be required to work overtime on an unscheduled or emergency basis.
• Must obtain and maintain a Hazardous Materials Awareness Level Certification within one year of hire.
• Must be able to obtain and maintain a current CPR certification.
• Must be able to obtain and maintain a current EMD certification, including initial and follow-up certification within one year.
• Incumbent must obtain International Fire Service Accreditation Congress Certification as a Telecommunicator, Level II, when the course is available.
• May be required to respond on off-duty time during a conflagration or stay over until an emergency has been terminated or until properly relieved by a qualified operator.
• Must be able to obtain and maintain a Secret Clearance.
• This is a Mission-Essential position performing a Mission-Critical-Function which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions.

Qualifications

Conditions of Employment Cont'd:

This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

IAW SA-2024-12, this position requires a physical examination. The physical requirements of this position as determined are light lifting (under 15 lbs.), light carrying (under 15 lbs.), reaching above shoulder, use of fingers, ability for rapid mental and muscular coordination simultaneously, ability to distinguish basic colors, and the ability to hear (hearing aid permitted). Requires H-1 profile for entry and must maintain an H-2 profile each year.

Subject to Temporary Duty Assignment (TDY): Approximately 15 days per year.

Advance in hire may be authorized if there is demonstrable proof provided on your resume

This is a Term position NTE 4 Years; the individual selected for this position may be extended without further competition. Current Federal civilian employees may apply for this position using " Reinstatement " eligibility and if selected, a break in service of at least 3 calendar days may be required prior to appointment to this position.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Emergency Vehicle Dispatcher, Series 2151.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NK-1, equivalent to the next to lower grade GS-04 or equivalent in the Federal Service. Specialized experience must include knowledge of communications operations procedures. Knowledge of basic computer operations to include word processing, retrieval and input of data. A qualified typist is not required. Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand.

OR
EDUCATION: Successfully completed a full 4-year course of study above high school leading to a bachelor's degree. This education was obtained in an accredited technical school, junior college, college or university which high school graduation or the equivalent is the normal prerequisite. NOTE: You must submit a copy of your transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. Note: You must submit a copy of your transcripts with your application.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge of communications operations procedures. Knowledge of basic computer operations to include word processing, retrieval and input of data. A qualified typist is not required.

Ability to prioritize and organize work. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations.

Ability to work independently without immediate supervision.

Ability to maintain good working relationships both within and outside the organization.

Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand.

Ability to work in environment with constant noise (alarms, fans, radio, etc.) and varying volume of stressful activity.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

AcqDemo Expanded Probationary Period for Supervisors and Managers: An additional supervisory probationary period of one year may be required when an employee is officially assigned to a different supervisory position.

This is an acquisition demonstration project position NK-2 equivalent to a GS-5 to GS-7.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and most recent SF-50 noting position, grade, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information.

Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service may be required prior to appointment to the position.

Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants determined well qualified and selected, will be placed at the full performance level. You must include the applicable completed PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this announcement.

is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .

If you have questions regarding this announcement and have hearing or speech difficulties click .