Quality Assurance Manager

Responsibilities & Qualifications

RESPONSIBILITIES

• The quality assurance manager leads the design and execution of a comprehensive QA strategy aligned with agile and SAFe delivery models. The role enforces continuous integration and testing practices across all applications, ensuring each release meets functional, performance, and security requirements before deployment.
• The manager establishes automated and manual testing frameworks that validate large scale data ingestion, processing accuracy, and system interoperability across integrated services such as multimedia processing, forensic tools, and evidence review applications. This includes validation of high availability systems supporting thousands of concurrent users and petabyte scale data environments.
• The position oversees quality control activities including test planning, execution, defect tracking, and regression validation. The manager ensures that all development outputs align with cybersecurity policies, zero trust principles, and Executive Order 14028 requirements, including secure logging, encryption, and continuous monitoring.
• The quality assurance manager works directly with developers, DevOps engineers, and program leadership to integrate quality gates into CI CD pipelines. The role drives early defect detection, enforces coding and testing standards, and ensures traceability from requirements through deployment.
• The QA manager evaluates system performance, scalability, and reliability across cloud and on premises environments, including DCAP2, classified networks, and development platforms. The role validates infrastructure components such as Kubernetes clusters, cloud services, and data pipelines to ensure operational readiness.
• The position supports program management by contributing to risk identification, mitigation strategies, and continuous improvement initiatives. The manager produces quality metrics, test reports, and audit artifacts that demonstrate compliance, system readiness, and mission effectiveness.
• The role collaborates with stakeholders and end users to incorporate feedback into testing strategies, ensuring delivered capabilities align with investigative workflows and operational needs

REQUIRED QUALIFICATIONS

• Active Top Secret clearance with the ability to obtain Sensitive Compartmented Information access required.
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field
• Minimum of 5 to 8 years of experience in software quality assurance or test engineering, including leadership responsibilities.
• The position requires demonstrated experience in quality assurance within large scale software development environments, including enterprise systems, cloud platforms, and data intensive applications. The candidate shows expertise in automated testing, test framework development, and CI/CD integration.

PREFERRED QUALIFICATIONS

• The candidate demonstrates strong knowledge of agile methodologies, particularly SAFe, and applies QA practices within iterative development cycles. Experience validating microservices architectures, APIs, and distributed systems is required.
• The role demands deep understanding of cybersecurity validation, including authentication, authorization, encryption, and compliance with federal security standards such as FISMA and NIST guidelines.
• The candidate shows experience testing high volume data systems, including streaming pipelines, search platforms, and large scale databases. Familiarity with forensic data processing or law enforcement systems strengthens performance.
• The position requires the ability to lead QA efforts across multiple teams, enforce standards, and communicate technical findings to both technical and non-technical stakeholders.
• Experience supporting federal or law enforcement environments is a plus.

Overview

The Quality Assurance Manager serves as the authority for software and system quality across the ecosystem, ensuring all applications, infrastructure, and data processing pipelines meet mission, cybersecurity, and operational performance requirements. This role drives continuous integration quality practices, validates system reliability at scale, and enforces compliance across development, forensic processing, and enterprise platforms supporting law enforcement operations.

This contract supports a government agency's capability to ingest, process, and analyze massive volumes of digital evidence into actionable intelligence. The program drives full lifecycle development, from building scalable applications and forensic tools to integrating enterprise services and maintaining hybrid cloud and classified infrastructure. The work ensures users can securely access, review, and collaborate on evidence in real time. This strengthens national security and investigative outcomes by combining advanced analytics, cloud technologies, and Agile delivery to give investigators faster, more reliable insight into complex digital evidence.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Quantico, VA
• Type of environment: Onsite Office
• Noise level: Medium
• Work schedule: Schedule is day shift Monday - Friday.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S Citizenship Required
• Top Secret Clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.