Supervisory Information Technology (IT) Specialist NF-04

Duties
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• Serves as the Supervisor of the IT Branch, supervising a team of specialists (NF-4/GS-09 level) performing Systems Administration and the delivery of Information Technology.
• Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available.
• Implements systems security plans, policies and preventive maintenance schedules. Using systems diagnostic tools and fault identification techniques, runs tests to verify operability and functionality.
• Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities.; Prepares and presents reports and briefings to technical staff.
• Supervises staff, defines organizational objectives and specific goals of the subordinate IM element, and plans short/ long-range work to be accomplished. Adjusts schedules, objectives, and goals for the workload, personnel required, and priorities.

Requirements
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Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier III background investigation.
• Available during the hours of operation, 7:30 AM- 5:00 PM, Monday- Friday.
• Availability for on-call after hours emergency situations.
• Ability to obtain CompTIA Security+ certification within 90 days of coming on-board.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

Experience, education and/or specialized training sufficient to demonstrate knowledge and skill in:

• Principles and methods for integrating information systems components.
• Performance tuning tools and techniques.
• System diagnostic tool and fault identification techniques.
• Systems administration methods.
• IT security principles.

Demonstrated work experience must be equivalent in complexity, difficulty and responsibility to the next lower pay band level.

Experience must be clearly stated in resume and education and/or other applicable supporting documentation must be uploaded at time of application in order to be considered.

Highly Preferred Criteria: Applicants meeting highly preferred criteria will be referred to management first.(Any experience that meets the Highly Preferred Criteria, must be reflected in your resume to receive credit). Highly preferred is defined as having met at least one (1) of the following criteria:

• Possess CompTIA A+ certification.
• Minimum of one year experience with hardware/software security best practices (patches, security updates, etc.),
• Minimum of one year experience with networking (LAN and wireless).
• Minimum of one year experience in IT diagnosing/troubleshooting (CPU, monitors, printers, etc.).

Experience must be clearly stated in resume and any applicable certificates must be uploaded at time of application in order to be considered as highly preferred.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

• This job is open to candidates Worldwide.

Manual Application Option

• If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
• Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 2PM (CST) by 04/06/2026 to ensure timely processing.
• Important : Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.

PCS Costs:

• Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Incentives and Bonuses

• Incentives will not be paid.

Allowances and Differentials:

• This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Important Information Regarding Access to Certain Federal Facilities :

• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities :

• After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Discover Your Path to Success

• Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
• Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
• Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf .