Support System Administrator

Overview

JOB TITLE:

Support System Administrator

CAYUSE COMPANY:

Cayuse Civil Services, LLC

LOCATION

Hybrid in Austin, TX

SALARY:

$ 60,382.4041-$ 86,257.60

EMPLOYEE TYPE:

Full-Time Salary Exempt

TRAVEL

No

RELOCATION

No

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Support Systems Administrator is responsible for the installation, configuration, maintenance, and support of IT infrastructure including servers, workstations, networks, and related equipment. This role ensures efficient operation, security, and reliability of client systems to support mission-critical functions. The administrator will also provide technical assistance to end users, resolve complex system issues, and contribute to the continuous improvement of IT processes and procedures.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

• Support the migration and modernization of end-of-life (EOL) systems, including the assessment, planning, and execution of migration strategies for legacy systems running outdated versions of Windows and Red Hat Enterprise Linux (RHEL).
• Analyze existing legacy system environments, identify upgrade requirements, and develop migration roadmaps to achieve full compliance with current organizational and security standards.
• Perform upgrades and transitions of legacy operating systems to supported versions, such as Windows Server 2016, 2019, or 2022, and RHEL 5, 6, 7, 8, or 9, ensuring minimal disruption to mission operations.
• Coordinate with stakeholders and technical teams to ensure seamless migration activities, including data integrity verification, application compatibility testing, and post-migration validation.
• Implement security enhancements and configuration updates as part of the modernization process to address vulnerabilities and improve overall system performance.
• Document migration procedures, system configurations, and lessons learned to inform ongoing modernization initiatives and support future sustainment activities.
• Provide technical support and troubleshooting expertise during and after the migration process to ensure operational continuity and end-user satisfaction.
• Other duties as assigned .

Qualifications

Here's What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client's requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• 8 years of experience with RHEL and Windows OS.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Ability to build trust and maintain relationships across technical and business teams.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional hybrid office environment with the ability to work on-site.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $603,824.41 - USD $86,257.60 /Yr.