Job Requirements
cherry, NC
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Network Operations Lead (NOC) DoD Environment | Cisco | Cherry Point, NC
We are seeking a hands-on Network Operations Lead to support a high-impact DoD environment in Cherry Point, NC.
This is a technical leadership role within a 24/7 NOC. You will serve as the escalation point for complex network issues, guide operations staff, and help maintain stability across enterprise WAN/LAN infrastructure. This position requires someone who leads from the front staying hands-on while driving performance and accountability across the team.
Responsibilities
This role is best suited for someone who is already acting as an escalation point within their team, is comfortable owning issues end-to-end, and can lead others without stepping away from the technical work.
Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.
By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
We are seeking a hands-on Network Operations Lead to support a high-impact DoD environment in Cherry Point, NC.
This is a technical leadership role within a 24/7 NOC. You will serve as the escalation point for complex network issues, guide operations staff, and help maintain stability across enterprise WAN/LAN infrastructure. This position requires someone who leads from the front staying hands-on while driving performance and accountability across the team.
Responsibilities
- Lead daily operations within a mission-critical NOC environment
- Act as the primary escalation point for routing, switching, and network outages
- Support and mentor network operations staff while remaining technically engaged
- Drive incident management, change management, and root cause analysis
- Develop and refine SOPs, processes, and operational standards
- Support network architecture, topology planning, and technology refresh initiatives
- Ensure compliance with DoD security policies, STIGs, and cybersecurity requirements
- Analyze monitoring tools and logs to proactively identify and resolve issues
- Collaborate with engineers, administrators, and stakeholders on integrated solutions
- Produce clear documentation, reporting, and operational updates
- Strong hands-on experience with Cisco routing and switching
- Experience with BGP, OSPF, VLANs, ACLs, and WAN/LAN troubleshooting
- Background in a NOC or network operations environment (Tier 2 or higher)
- Ability to manage escalations in a 24/7 operational setting
- Experience with network monitoring tools, ticketing systems, and incident response
- Strong communication skills with the ability to translate technical issues to leadership
- 5+ years of network operations or engineering experience
- DoD 8570 compliance:
- Security+ (IAT Level II) required
- IAT Level III preferred depending on environment
- Cisco certification:
- CCNA required
- CCNP preferred
- High School Diploma or GED (higher education is a plus)
- Experience supporting DoD or cleared environments
- Familiarity with Cisco Catalyst (9000 series), DNA Center
- Experience with ServiceNow or similar platforms
- Background supporting enterprise or government-scale networks
- Combination of leadership responsibility and hands-on technical work
- Direct impact on mission-critical network operations
- Opportunity to influence processes and operational standards
- High-visibility role with long-term growth potential
This role is best suited for someone who is already acting as an escalation point within their team, is comfortable owning issues end-to-end, and can lead others without stepping away from the technical work.
Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.
By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
group id: 10195552
