Process Improvement Consulting Analyst

Description

DNI is seeking a Process Improvement Consulting Analyst to support the Centers for Disease Control and Prevention (CDC). This role will focus on improving the efficiency, effectiveness, and scalability of public health programs by analyzing workflows, implementing process improvements, and supporting change management and technology adoption across CDC programs.

Requirements

• Map, analyze, and document current-state and future-state processes supporting CDC programs, cooperative agreements, and public health initiatives

• Design and streamline workflows to enhance the delivery and performance of CDC-funded programs
• Develop clear and user-friendly documentation, including:
• Standard Operating Procedures (SOPs)
• Job aids and training materials
• Implementation guides for federal staff, partners, and grantees
• Apply continuous improvement and change management methodologies to support:
• Agile decision-making in public health response and program operations
• Risk identification and mitigation
• Sustainable operational improvements across CDC initiatives
• Identify, assess, and implement technology and automation solutions to improve public health data collection, reporting, and program management
• Evaluate tools and systems to support CDC program needs, including those used for surveillance, reporting, and grant/program management
• Support adoption of new tools and processes by developing and delivering training to CDC staff and external partners
• Facilitate stakeholder engagement activities, including workshops, interviews, and feedback sessions with CDC program teams, partners, and grantees
• Collaborate with cross-functional teams to translate insights into actionable, measurable improvements aligned with CDC priorities and public health outcomes

Required Qualifications

• Strong experience in process mapping, workflow design, and process documentation
• Experience supporting CDC or similar federal public health agencies
• Familiarity with continuous improvement and change management principles
• Ability to assess and implement technology and automation solutions in a public health or federal environment
• Strong communication and facilitation skills, with the ability to engage federal staff, public health partners, and external stakeholders
• Ability to synthesize feedback and translate it into practical, actionable recommendations

Education & Experience

• Bachelor's degree required (public health, public administration, business, or related field preferred)
• Minimum of 2 years of relevant professional experience

Benefits

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.