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Call Center Operator - Weekends

Bailey Information Technology, LLC

Posted today

Job Requirements

Bethesda, MD
Public Trust Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

CALL CENTER OPERATOR - WEEKENDS (1KEY PERSONNEL)

Location: Bethesda, MD (On-site - No Telework)
Clearance: Public Trust (Tier 2 - Required)
Start Date: May 18, 2026

Responsibilities:
  • Handle emergency and general calls during weekend shifts
  • Support paging and communication workflows
  • Maintain logs, databases, and system updates
Requirements:
  • High school diploma or associate degree required
  • Call center experience preferred
  • Strong communication and customer service skills
Preferred:
  • Experience with telephony or call center systems
Work Environment:
  • Weekend shifts required
  • On-site only
  • Essential personnel role
group id: 10501622