Scrum Master (Consultant Business & Product Services)

Job Requirements

Scrum Master (Consultant, Business & Product Delivery)

Fearless is seeking a Scrum Master to support delivery of a large-scale federal workforce training and learning management program. This role sits at the center of day-to-day execution, ensuring that cross-functional teams are aligned, unblocked, and delivering consistent value in a structured Agile environment.

The Scrum Master plays a critical role in translating program priorities into actionable work, maintaining team momentum, and reinforcing disciplined delivery practices across technical, instructional, and operational workstreams. This position requires someone who is highly organized, detail-oriented, and proactive who can anticipate friction, remove obstacles, and keep teams focused without creating unnecessary process overhead.

This is not just a facilitator role. We are looking for someone who takes ownership of delivery flow, understands how complex programs operate, and can balance Agile practices with the realities of federal program expectations.

At Fearless , this Consultant role requires versatility and collaboration across teams and stakeholders to maximize value delivery and adoption. The role ensures alignment of product strategy with client goals, facilitates agile ceremonies and continuous improvement, and provides critical business and functional analysis to deliver high-quality, user-centered solutions. This role will possess and/or develop the skills to be able to span the domains of product management, scrum leadership, and business analyst at a practical application level of proficiency . This Consultant role will work on projects that allow them to support agile software development teams and client organizations.

Your Responsibilities in this Role:

• Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring consistency and effectiveness across teams.
• Maintain and manage team backlogs in coordination with product owners, business analysts, and program leadership, ensuring alignment with program priorities and contractual objectives.
• Create and maintain a reasonably detailed Project Work Plan (PWP) in collaboration with the Program Manager.
• Track and report on Agile delivery metrics (velocity, sprint progress, burndown, blockers) to support transparency and data-driven decision-making.
• Identify, escalate, and help resolve impediments that impact team productivity, coordinating across technical, instructional design, and operational teams as needed.
• Support coordination across multiple workstreams including LMS operations, training development, help desk activities, and platform enhancements.
• Ensure user stories, acceptance criteria, and tasks are clearly defined, actionable, and aligned with stakeholder expectations.
• Promote adherence to Agile best practices while tailoring processes to meet federal program requirements and reporting structures.
• Coordinate dependencies across teams and support integration of deliverables into the broader program schedule.
• Maintain documentation of sprint artifacts, decisions, and action items to ensure traceability and continuity.
• Collaborate closely with the Program Manager to ensure alignment between day-to-day execution and overall program strategy.
• Foster a team environment that emphasizes accountability, continuous improvement, and open communication

Place of Performance & Travel Requirements

• While this role is primarily remote, the individual must be available to attend in-person customer meetings at the client's headquarters in Baltimore, Maryland, as needed.
• The individual in this role will support approximately three in-person events annually within the greater Baltimore metropolitan area. These events range from one to five days in length and require full on-site participation.

The Impact You Will Create:

Fearless Impact:

• Collaborates with cross functional teams
• Earn the trust of your customer and teammates by delivering world class services.
• Be reliable completing assigned objectives on time.
• Alert your teammates and supervisor immediately when you think a deliverable is at risk.
• Gather intelligence and listen to what your client, other people within the customer's organization and other contractors say about your project, and report back to your Fearless teammates and supervisor (whether it's good, bad or just informational).

Customer Impact:

• Deliver high-value products that align client goals, user needs, and business outcomes through effective product strategy, backlog management, and agile delivery.
• Enable teams to achieve predictable, high-quality results by facilitating collaboration, removing obstacles, and fostering continuous improvement and offering innovative solutions..
• Provide actionable insights and innovative solutions by translating stakeholder requirements into clear priorities, leveraging data, and applying best practices in product management and agile execution.
• Serve as a trusted advisor in your area of expertise

Work Experience

Project Specific Qualifications:

• Minimum of 7 years of experience supporting Agile delivery in federal or large-scale enterprise environments.
• Demonstrated experience serving as a Scrum Master or Agile Project Coordinator for cross-functional teams, including technical and non-technical workstreams.
• Experience managing Agile tools such as Jira, Azure DevOps, or similar platforms for backlog tracking and reporting.
• Strong understanding of Agile frameworks (Scrum, Kanban) and ability to apply them in structured, compliance-driven environments.
• Experience coordinating work across multiple teams and managing interdependencies in complex programs.
• Familiarity with Learning Management Systems (LMS), instructional design workflows, or workforce training programs is preferred.
• Experience supporting federal clients and working within government delivery environments is highly desirable.
• Strong organizational skills with the ability to manage competing priorities and maintain attention to detail.
• Excellent communication and facilitation skills, with the ability to engage both technical teams and non-technical stakeholders.
• Experience supporting reporting requirements and performance tracking in a federal contract environment is a plus.
• Project Management Professional (PMP) certification is preferred.
• Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification is preferred.
• Bachelor's degree in Business, Information Systems, Project Management, or related field is required.
• Ability to obtain and maintain Public Trust clearance.
• Experience supporting reporting requirements and performance tracking in a federal contract environment is a plus.
• Project Management Professional (PMP) certification is preferred.
• Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification is preferred.
• Bachelor's degree in Business, Information Systems, Project Management, or related field is required.
• Ability to obtain and maintain Public Trust clearance.

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

• Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
• Environmental Awareness: Maintains awareness of external dynamics, power structures within client environments as well as regulatory trends and contract requirements that influence service delivery.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Benefits

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $85,832

Salary Midpoint: $100,524

Maximum Salary: $139,477

Hiring Range for Role: $85,832 - $113,500

*This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech .

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.