Technical Writer

Overview

Title: Technical Writer (Journeyman)

Location: Arlington, VA (Hybrid)

Clearance: Secret

Start: Upon Contract Award

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world.

Foxhole is seeking a qualified Technical Writer. The ideal Technical Writer will have knowledge of standard software development documentation and the SDLC. You will be responsible for helping the team create and maintain contract deliverables to include a standard set of software development documentation with each software release following Agile and DevSecOps methodologies.

Job Description

• Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel
• Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods
• Produce workflows, design diagrams and drawings both at the business level and SOP technical level
• Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task.
• Support the program's project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Team Leads
• Maintain the document library by updating the documents and keeping track of version controls
• Manage and maintain documentation standards (processes and style standards)
• Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers.
• Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required.
• Develop training material for the user community as new functionality is released
• Support the PM with meeting minutes, status reports and other tasks as requested
• Assist in the administration of project deliverables and provide editorial review for the final products

Minimum Requirements

• Active Secret Clearance
• 3+ years of experience with technical writing of software development lifecycle documents
• Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat
• Basic MS Visio skill sets to create workflows and diagrams
• Ability to work on multiple documents under tight deadlines
• Highly organized, proactive, and collaborative
• Must have excellent interpersonal, verbal, and written communication skills
• The ability to work independently to ensure tasks are complete
• Ability to produce visualization of data for leadership decision-making

Desired Experience/Certifications

• Bachelor's (BS) degree in relevant field - strongly preferred but not required

More Information

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. May be exposed to dust/dirt, humidity, and noise

Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.