Forward Logistics Specialist

Duties
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• Serves as primary customer-facing point of contact, resolving emergency requests, maintaining customer data, and assisting with timely procurement of material requirements.
• Initiates communications with customers and DLA Troop Support to address current and future requirements and ensure timely processing of orders and customer access to information.
• Ensures timely processing of customer orders and access to product, unit, and order information in support of customer relationship management functions.
• Serves as direct link between the customer forward activity and Supply Centers for information and revisions on production schedules and DLA requirements.
• Actively seeks information from customers for planning and strategic sourcing of future programs, exercising requirements and operational support functions.
• Supports warfighter and humanitarian assistance/disaster relief (HA/DR) operations requiring knowledge of ship and personnel movements.
• Incorporates functions mapped in the Order Fulfillment and Planning process areas, supporting execution of logistics operations and customer requirements.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: 1st Shift
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• Pre-Employment Physical: Required
• Expeditionary Civilian (EC): Non-Combat Essential (NCE)
• You will be a Mission Essential employee. This requires you to work during an emergency to ensure continuation of essential functions. You may be required to work at the designated duty location, a telework site, or an alternate location/facility.
• Subject to Overseas Rotation Agreement: Yes; Tour Length: 36 months
• This is a Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Additional Info.

Qualifications

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Utilizes EBS automated applications related to Customer Order Fulfillment, Planning, and Procurement, applying and adapting analytical and evaluative methods to perform customer support studies and improve operations.
• Applies major program issues, operations, and processes across functional areas to address customer concerns, plan and conduct studies, and recommend improvements to work operations and customer satisfaction.
• Uses STORES and STORES Admin to assist customers with ordering and receipt of subsistence requirements, generate reports, and create MILSTRIPs, including associating ordering points and assigning authorized buyers.
• Applies web-based logistics systems and business/marketing plans, demand forecasting, and communication techniques to support supply operations and coordinate with stakeholders.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

ADDITIONAL OVERSEAS INFORMATION

For an explanation of the overseas entitlements, please review the information in the following link:
http://www.dla.mil/Careers/Programs/overseas.aspx

U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Ordinarily Resident is defined as a U.S. citizen who is locally resident; and, has legal, permanent resident status within the host country; and, is subject to host country employment and tax laws.

Pay Retention will be extended to an eligible employee who applies through a formal recruitment program and is selected for a position at an overseas location.
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025-V536p.PDF?ver=2020-03-30-140046-310

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Acquisition Workforce: Position requires DoD Acquisition Life Cycle Logistics, Foundational certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources .

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/ . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

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