MANAGEMENT AND PROGRAM ANALYST

Duties
Help

• Serves as a central hub for task management and quality control, utilizing the Enterprise Task Management Software Solution (ETMS2), ensuring clear communication and efficient workflow.
• Creates, assigns, and monitors tasks, setting deadlines, and providing stakeholders with regular updates.
• Prioritizes tasks, performs quality control on output products, and provides both scheduled and ad-hoc correspondence training to staff.
• Evaluates organizational operations, recommends, and implements improvements to streamline work and enhance efficiency, drawing upon deep knowledge of DoD/VA management programs, policies, and regulations.
• Monitors and maintains Chief of Staff established execution priorities and fund availability.
• Identify personnel needs, recommend and implement improvements, ensuring timely and complete executive actions, and collaborate with personnel specialists to resolve management challenges related to personnel.
• Serves as a key liaison for Congressional matters, providing expert advice and guidance on preparing responses to Congressional inquiries.
• Analyzes, researches, and organizes complex information into clear and logical presentations, even under tight deadlines.
• Provides administrative leadership and expertise, overseeing key areas such as position evaluation and classification, workforce recruitment and retention, employee development and training, and performance management.

Requirements
Help
Conditions of employment

• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• One year trial/probationary period may be required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

• Current Civilian Employees of the Defense Health Agency (DHA)
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

Specialized Experience: One year of specialized experience which includes performing task management reviews utilizing automated systems, assisting with workforce analysis and planning, and providing process improvement recommendations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Additional information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.