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Voice Systems Engineer

Zachary Piper Solutions, LLC

Posted today

Job Requirements

IL
Top Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Piper Companies is seeking a Voice Systems Engineer for a contract opportunity supporting a leading organization in Illinois. This position is on-site, with trips to different sites as needed and involves hands-on work with Nortel and Avaya systems to ensure reliable voice network operations--candidates not local can discuss travel options.

Responsibilities of the Voice Systems Engineer:

  • Maintain and support Nortel CS1000 systems, including code-level programming and troubleshooting.
  • Configure and manage Terminal Number Blocks (TNBs) within Nortel environments.
  • Administer and troubleshoot Directory Service Configuration (DSC) in Nortel systems.
  • Design and manage routing within Avaya Session Manager.
  • Collaborate with cross-functional teams to ensure seamless voice network operations.
  • Document configurations, changes, and procedures for internal knowledge sharing.
  • Provide technical guidance and support for upgrades, migrations, and integrations.

Qualifications of the Voice Systems Engineer:

  • Hands-on experience designing and managing routing within Avaya Session Manager.
  • In-depth expertise in Nortel CS1000 system programming, configuration, and administration.
  • Strong working knowledge of Terminal Number Blocks (TNBs) and Directory Service Configuration (DSC) in Nortel environments.
  • Solid grasp of voice network architecture, including protocols such as SIP, H.323, and VoIP fundamentals.
  • Proven ability to troubleshoot complex voice network issues and communicate solutions effectively across teams.

This job opens for applications on 03/16/2025. Applications will be accepted for at least 30 days from the posting date.

#LI-NW1 #LI-ON-SITE
group id: 10430981
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About Us
Zachary Piper Solutions is a National Security focused technology services and consulting firm with a top-secret facility clearance. We support mission-critical initiatives on behalf of the Intelligence Community, Department of Defense, Department of Homeland Security, Department of Justice, Department of State, and a variety of Civilian Agencies. ZPS is dedicated to help protect government networks against cyber threats and to maximize the wide-spectrum of intelligence and security-related technologies. Our dedicated support and proven experience drive results in support of our client’s mission objectives.
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Job Category
IT - Software
Clearance Level
Top Secret