Network Operations Specialist I

R-00178818

Description

DigMod is currently looking for a Network Operations Specialist I to support the Network and Cabling Infrastructure (NetCI) Program for the Defense Information Systems Agency (DISA) in delivering secure, reliable, and high-performance enterprise network services throughout the Hampton Roads region. The Network Operations Specialist provides operational network support for the Joint Staff JPH network environment at the Norfolk site. The role supports continuous network monitoring, incident response, ticket management, and routine operational maintenance activities.

Network Monitoring and Incident Response

• Monitor enterprise network infrastructure and respond to operational alerts, alarms, and service degradation events.
  
• Perform incident triage, troubleshooting, and escalation in accordance with operational procedures.
  
• Investigate connectivity issues affecting endpoints, network devices, or services.
  

Service Management

• Create, update, and resolve ServiceNow tickets with complete technical documentation.
  
• Track incident status and ensure tickets are updated through resolution and closure.
  
• Maintain responsiveness standards for operational support requests.
  

Operational Network Support

• Support IP address management activities and endpoint connectivity troubleshooting.
  
• Assist with configuration validation, firmware updates, and routine maintenance activities.
  
• Support compliance verification activities including STIG validation tasks when directed.
  

Operational Coordination

• Coordinate with engineering, infrastructure, and security teams during troubleshooting activities.
  
• Participate in Government operational meetings and provide status updates on assigned work items.
  
• Assist the X001 Section Lead in maintaining operational awareness across the network
  
• environment.
  

Required Qualifications

• Clearance: Active Secret clearance required.
  
• BS degree or equivalent experience and less than 2 years prior relevant experience.
  
• CompTIA Security+ required (DoD 8570 IAT II).
  
• Cisco CCNA or equivalent networking certification preferred.
  
• Familiarity with Cisco network infrastructure.
  
• Experience with network monitoring tools and enterprise ticketing systems.
  

Preferred Qualifications

• Experience with ServiceNow preferred.
  
• Knowledge and experience with VoIP/VTC collaboration systems
  
• Knowledge and experience with Multicast and GRE Routing
  
• Knowledge and experience with data center networking
  
• Experience with firewalls and firewall rule sets
  
• Understanding of network virtualization
  

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting: March 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.