Director of Field Operations

MANTECH seeks a motivated, career and customer-oriented Director of Field Operations to join our team supporting the customer in the DC, Maryland, and Virginia (DMV) area.

As Director of Field Operations, you will oversee, manage and provide vital management and technical support for government end user resources and applications. In this role you perform as the crucial link between technical engineering teams and customers, specializing in designing, customizing, and supporting software or hardware solutions to meet specific client needs.

Responsibilities include but not limited to:

• Oversees and reports on site IT technician's activities, reporting, and on-site project management/administrative support and coordination to a complex contract, project, task(s) or business unit
• Coordinates various service activities e.g. new installations, repairs, and preventative maintenance; manages work schedules to ensure appropriate support is maintained as required
• Duties may include project accounting and reporting, project schedule focus to management, tracking annual fiscal plans and monthly updates, maintenance, service administration, and reporting
• Maintains financial data and reports, prepares estimates and track costs and schedules.
• Identifies, assesses, and evaluates moderately complex product/service solutions requiring a blend of project management, finance, and technical skills
• Coordinates resolution of product/service issues, upgrades, and problems for IT end user resources
• Interacts with management and stakeholders to assess major business processes and address product/service needs aligning resources to projects and activities
• Participates in discussions and working groups to identify applications with features, functionality, and ability to operate securely within the customer environment

Minimum Requirements:

• Bachelor's degree in Business, Engineering, Computer Science or other related technical area or equivalent 6+ years

Preferred Qualifications:

• CompTIA A+, Network+, or Security+ certifications
• ITIL Foundation certification
• PMP
• Experience within a government or corporate environment

Clearance Requirements:

• Must be a U.S. citizen
• Must be able to obtain DHS EOD suitability
• An active EOD suitability is highly desired.

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.