Job Requirements
Bangor, WA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Duties
Requirements
Conditions of employment
Qualifications
GS-08:
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating various systems such as Computer Aided Dispatch (CAD) System, radio equipment, trunking radio and talk group systems, Enhance 911 telephone systems and fire and security alarm systems to respond/communicate to law enforcement, fire, medical hazmat emergencies; 2) Processing multiple requests (e.g., communicating with emergency caller while communicating with police of fire dispatch) for emergency service simultaneously; 3) Coordinating emergency responses in accordance with inter-agency procedures and installation organizations; and 4) Making workload adjustments to improve services rendered as incidents/emergencies occur. NOTE: This information must be supported in your resume to be considered for the position.
GS-09:
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-08 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Interpreting regulations, policies, plans, directives, techniques, procedures and concepts pertaining to establishment of required training; Recommending policies to ensure workforce readiness; 2) Communicating oral and written instructions in order to partake in meetings; Developing and presenting briefs, counsel managers/supervisors on a variety of training issues; Using a wide variety of teaching techniques and tools to complete tasks; Operating of a CAD, Land Mobile Radio, 9-1-1 receiving and/or National Crime Information Center (NCIC) systems; 3) Managing the operation of a trunked radio and talk group system; Interpreting appropriate local, state, and federal regulations pertaining to emergency dispatch and radio communications; Interpreting geography and demographics of Navy Region Installations and the surrounding communities; 4) Putting into effect dispatch center policies, procedures, and publications to ensure successful daily operations; Making independent decisions during emergencies and/or communicating those decisions to higher authority; 5) Effectively self-managing the high mental and/or emotional stress due to emergencies, rigid time constraints, and emotional state of callers. NOTE: This information must be supported in your resume to be considered for the position.
Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Additional Information (Continued):
Relocation incentives as described in 5 USC 5753 may be authorized in accordance with applicable regulations. PCS is not authorized.
Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training (OJT).
Incumbent is required to be certified as a Telecommunicator l and ll, level ll operator and certified in Criteria based Dispatch. Incumbent is required to have successfully completed Emergency Medical Dispatch Trainer course, NESCOM Course 3474 and all other training as assigned.
Work Environment
Incumbent's normal work site is within Regional Dispatch Center 9RDC) facility. The communication facility is a controlled room. Employees work at consoles equipped with CAD, multiple channel radios, 911 telephone system, computers and other electronic equipment.
During emergencies, employees may be required to work long periods without breaks.
To ensure employee safety and health, CNR(X) maintains personnel protection programs consistent with applicable laws and regulations. These program may include engineering controls, training, work procedures, use of personal protective equipment, and medical surveillance. As part of medical surveillance programs, incumbent will be required to take medical examinations to assess his/her medical qualifications for duty involving work with the high level of stress maintained by this job.
Physical Demands
The work is mainly sedentary, Walking, standing and stooping may occur in performing duties of the position.
Incumbent must be able to use a computer keyboard.
Incumbent must be able to read information on computer screes, and clearly see images on the CCTV.
Incumbent must have color vision adequate to distinguish between green, red, yellow light on alarm and equipment control panels and to read information from a multi-colored computer screen.
Incumbent must be able to write and speak English clearly and distinctly so that they are easily understood over the telephone and radio and documentation is easily readable.
Incumbent must be able to clearly hear conversations over the phone and radio regardless of the age or sex of the caller and to distinguish between different audible alarm tones used in dispatch. Incumbent nay use hearing correction devices to augment their natural hearing in order to meet the requirements listed.
Although the physical activity of this job is that of an office environment, the emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the incumbent is required to make, make this position one of high mental and emotional stress.
Education
There is no education requirements for this position.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:
PPP Statement: PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
Military Spouse Preference: Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:
- You will communicate via radio with responding personnel.
- You will formulate and implement all training plans, directives, and procedures, reports and studies for Emergency Dispatchers.
- You will screen requests and obtain essential information from the computer aided dispatch system and/or caller, categorize and assign a priority.
- You will operate multi-channel radios, 9-1-1 system, and computerized fire security alarm systems.
Requirements
Conditions of employment
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
- Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
- Males born after 12-31-59 must be registered for Selective Service.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
- This position is eligible for ad-hoc/situational telework at the discretion of management.
- This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
- This is a bargaining unit position.
Qualifications
GS-08:
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating various systems such as Computer Aided Dispatch (CAD) System, radio equipment, trunking radio and talk group systems, Enhance 911 telephone systems and fire and security alarm systems to respond/communicate to law enforcement, fire, medical hazmat emergencies; 2) Processing multiple requests (e.g., communicating with emergency caller while communicating with police of fire dispatch) for emergency service simultaneously; 3) Coordinating emergency responses in accordance with inter-agency procedures and installation organizations; and 4) Making workload adjustments to improve services rendered as incidents/emergencies occur. NOTE: This information must be supported in your resume to be considered for the position.
GS-09:
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-08 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Interpreting regulations, policies, plans, directives, techniques, procedures and concepts pertaining to establishment of required training; Recommending policies to ensure workforce readiness; 2) Communicating oral and written instructions in order to partake in meetings; Developing and presenting briefs, counsel managers/supervisors on a variety of training issues; Using a wide variety of teaching techniques and tools to complete tasks; Operating of a CAD, Land Mobile Radio, 9-1-1 receiving and/or National Crime Information Center (NCIC) systems; 3) Managing the operation of a trunked radio and talk group system; Interpreting appropriate local, state, and federal regulations pertaining to emergency dispatch and radio communications; Interpreting geography and demographics of Navy Region Installations and the surrounding communities; 4) Putting into effect dispatch center policies, procedures, and publications to ensure successful daily operations; Making independent decisions during emergencies and/or communicating those decisions to higher authority; 5) Effectively self-managing the high mental and/or emotional stress due to emergencies, rigid time constraints, and emotional state of callers. NOTE: This information must be supported in your resume to be considered for the position.
Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Additional Information (Continued):
Relocation incentives as described in 5 USC 5753 may be authorized in accordance with applicable regulations. PCS is not authorized.
Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training (OJT).
Incumbent is required to be certified as a Telecommunicator l and ll, level ll operator and certified in Criteria based Dispatch. Incumbent is required to have successfully completed Emergency Medical Dispatch Trainer course, NESCOM Course 3474 and all other training as assigned.
Work Environment
Incumbent's normal work site is within Regional Dispatch Center 9RDC) facility. The communication facility is a controlled room. Employees work at consoles equipped with CAD, multiple channel radios, 911 telephone system, computers and other electronic equipment.
During emergencies, employees may be required to work long periods without breaks.
To ensure employee safety and health, CNR(X) maintains personnel protection programs consistent with applicable laws and regulations. These program may include engineering controls, training, work procedures, use of personal protective equipment, and medical surveillance. As part of medical surveillance programs, incumbent will be required to take medical examinations to assess his/her medical qualifications for duty involving work with the high level of stress maintained by this job.
Physical Demands
The work is mainly sedentary, Walking, standing and stooping may occur in performing duties of the position.
Incumbent must be able to use a computer keyboard.
Incumbent must be able to read information on computer screes, and clearly see images on the CCTV.
Incumbent must have color vision adequate to distinguish between green, red, yellow light on alarm and equipment control panels and to read information from a multi-colored computer screen.
Incumbent must be able to write and speak English clearly and distinctly so that they are easily understood over the telephone and radio and documentation is easily readable.
Incumbent must be able to clearly hear conversations over the phone and radio regardless of the age or sex of the caller and to distinguish between different audible alarm tones used in dispatch. Incumbent nay use hearing correction devices to augment their natural hearing in order to meet the requirements listed.
Although the physical activity of this job is that of an office environment, the emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the incumbent is required to make, make this position one of high mental and emotional stress.
Education
There is no education requirements for this position.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:
PPP Statement: PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
Military Spouse Preference: Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:
group id: DON