Technical Trainer

About Company:

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech-making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better-for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions as they directly impact who we are and what we do.
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit Offerings

Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Supplemental Insurance
• Paid time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled

About the Role:

TPS is seeking an experienced Technical Trainer specializing in IBM TRIRIGA to lead the design and delivery of comprehensive training programs for a federal workforce. In this role, you will bridge the gap between complex software functionality and federal real property mandates, ensuring employees can effectively utilize the agency's Integrated Workplace Management System (IWMS).

You will develop tailored instructional materials, manage hands-on training environments, and assess workforce readiness, empowering staff to optimize facility management, streamline reporting, and maintain high standards of data integrity.

Location: Remote. The selected candidate must be currently located in, or willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, AZ, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MI, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. (No relocation assistance provided)

Clearance Requirements:

• Applicants selected may be subject to a government security investigation.
• USA Citizenship (required)

Responsibilities:

• Design and maintain training materials including manuals, quick-reference guides, and interactive modules
• Translate complex TRIRIGA functionalities (e.g., Capital Project Management, Space Planning) into clear, step-by-step instruction
• Align all content with federal business processes, SOPs, and mandates
• Deliver instructor-led, virtual, and one-on-one training sessions
• Manage TRIRIGA sandbox environments for hands-on learning
• Assess learner proficiency and report on training outcomes
• Gather user feedback and support continuous system improvement

Minimum Qualifications:

• 5+ years of experience in instructional design, training delivery, or IT systems training, including experience supporting federal clients or enterprise platforms (IBM TRIRIGA preferred)
• Ability to translate technical concepts into clear business language; experience applying adult learning principles
• Proficiency with tools such as Captivate, Articulate, or Camtasia
• Demonstrated experience delivering training to federal employees and contractors with varying technical skill levels
• Knowledge of federal asset management principles, including Federal Real Property Profile (FRPP)
• Experience with IWMS platforms such as TRIRIGA or Archibus

Preferred Qualifications:

• Advanced IBM TRIRIGA Expertise: Deep functional knowledge of TRIRIGA IWMS, including modules such as Real Estate Management, Facilities Management, or Operations & Maintenance
• IBM certification (Application Developer or Deployment Professional) strongly preferred