Posted today
Unspecified
Early Career (2+ yrs experience)
Unspecified
No Traveling
Healthcare and Science
Frederick, MD (On/Off-Site)
Description
Location: Frederick, MD 21702
Schedule: Full-time (approx. 35 hours/week), Monday–Thursday 8:15 AM – 5:00 PM, Friday 8:15 AM – 12:30 PM
Salary Range: $16 – $18 per hour (based on experience)
Job Description
We are seeking a friendly, detail-oriented Medical Front Desk Receptionist to join our well-established GYN practice in Frederick, Maryland. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.
Responsibilities
Patient Support
Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
Guide patients through the Kiosk check-in process and answer basic office-related questions.
Front Desk & Administrative Duties
Schedule, reschedule, and confirm appointments according to practice protocols.
Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff.
Maintain and update patient demographics, insurance details, and documentation in the EHR/EMR system.
Assist with referrals, medical records requests, and general patient file management following HIPAA standards.
Payments & Checkout
Collect co-pays, deductibles, co-insurance, and outstanding balances; provide accurate receipts.
Reconcile and balance end-of-day payments.
Office Coordination
Sort and distribute mail, faxes, and deliveries.
Maintain an organized, clean, and welcoming reception and waiting area.
Requirements
Minimum Qualifications
Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
Strong communication, customer service, and multitasking abilities.
Proficiency with computers, EHR/EMR systems, and Microsoft Office.
Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
Detail-oriented with strong problem-solving skills.
Must be able to reliably commute to Frederick, MD 21702.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Preferred Qualifications
Bilingual in English and Spanish.
Prior OB/GYN or women’s health experience.
Experience with patient check-in systems or Kiosks.
Benefits
Salary Range
$16 – $18 per hour (based on experience)
Benefits
401(k) & employer match
Health, dental, and vision insurance
Paid time off and sick leave
Company-provided life and disability insurance
Employee assistance program (EAP)
Flexible spending account (FSA) & HSA options
Free on-site parking
One personal day & paid holidays
4.5-day work week (office closes early on Fridays)
Schedule
Full-time, approximately 35 hours per week
Day shift, Monday–Thursday 8:15 AM – 5:00 PM
Friday 8:15 AM – 12:30 PM (office closes early)
Includes a 1-hour unpaid lunch break Monday–Thursday
Work Location
In person
Frederick, MD 21702
Location: Frederick, MD 21702
Schedule: Full-time (approx. 35 hours/week), Monday–Thursday 8:15 AM – 5:00 PM, Friday 8:15 AM – 12:30 PM
Salary Range: $16 – $18 per hour (based on experience)
Job Description
We are seeking a friendly, detail-oriented Medical Front Desk Receptionist to join our well-established GYN practice in Frederick, Maryland. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.
Responsibilities
Patient Support
Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
Guide patients through the Kiosk check-in process and answer basic office-related questions.
Front Desk & Administrative Duties
Schedule, reschedule, and confirm appointments according to practice protocols.
Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff.
Maintain and update patient demographics, insurance details, and documentation in the EHR/EMR system.
Assist with referrals, medical records requests, and general patient file management following HIPAA standards.
Payments & Checkout
Collect co-pays, deductibles, co-insurance, and outstanding balances; provide accurate receipts.
Reconcile and balance end-of-day payments.
Office Coordination
Sort and distribute mail, faxes, and deliveries.
Maintain an organized, clean, and welcoming reception and waiting area.
Requirements
Minimum Qualifications
Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
Strong communication, customer service, and multitasking abilities.
Proficiency with computers, EHR/EMR systems, and Microsoft Office.
Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
Detail-oriented with strong problem-solving skills.
Must be able to reliably commute to Frederick, MD 21702.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Preferred Qualifications
Bilingual in English and Spanish.
Prior OB/GYN or women’s health experience.
Experience with patient check-in systems or Kiosks.
Benefits
Salary Range
$16 – $18 per hour (based on experience)
Benefits
401(k) & employer match
Health, dental, and vision insurance
Paid time off and sick leave
Company-provided life and disability insurance
Employee assistance program (EAP)
Flexible spending account (FSA) & HSA options
Free on-site parking
One personal day & paid holidays
4.5-day work week (office closes early on Fridays)
Schedule
Full-time, approximately 35 hours per week
Day shift, Monday–Thursday 8:15 AM – 5:00 PM
Friday 8:15 AM – 12:30 PM (office closes early)
Includes a 1-hour unpaid lunch break Monday–Thursday
Work Location
In person
Frederick, MD 21702
group id: 91164126
