Internal Communications Manager

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an Internal Communications Manager who will be responsible for developing, managing, and executing internal communications strategies that inform and engage Kentro employees at all levels. This position owns the production of recurring internal communications products, supports leadership communications, and ensures consistent messaging and brand standards across all internal channels. The role requires strong writing and design skills, proficiency in multimedia production, and the ability to translate complex information into clear, accessible content for a diverse workforce.

Location: Hybrid in McLean, VA.

Responsibilities

Content Production & Distribution

• Develop and produce the weekly and monthly internal newsletters, including writing, editing, layout, and visual design.
• Manage digital signage content throughout Kentro's headquarters, ensuring displays are current, accurate, and aligned with brand standards.
• Produce and edit internal video content for use across communications channels, including newsletters, company events, and the intranet. Manage all phases of production from scripting through final delivery.
• Translate complex and technical subject matter into clear, concise content appropriate for employees across varying levels of technical expertise.

Leadership & Executive Communications

• Support recurring leadership communications touchpoints, including the monthly leadership call and bi-annual All Hands meeting. Responsibilities include agenda development, content writing, presentation support, and post-event recap communications.
• Provide presentation formatting and design support for executive and organizational deliverables, ensuring materials are polished and brand-compliant.
• Identify communications risks and develop proactive messaging strategies around sensitive topics, change management, and high-stakes organizational matters in coordination with Human Resources, Quality, and leadership committee.

Events & Meeting Support

• Coordinate the planning and execution of company-wide meetings and events, including All Hands productions, town halls, and other all-staff gatherings.
• Provide facilitation and run-of-show support for events involving all staff and senior leadership.

Brand Stewardship & Standards

• Maintain consistency in voice, tone, visual identity, and messaging standards across all internal communications channels and materials.
• Develop and maintain standard templates and channel-specific writing guidelines to enable teams to self-serve on communications needs.
• Collaborate with external communications to ensure alignment between internal and external messaging.

Cross-Functional Partnership

• Advise staff and leadership on the appropriate use of Kentro's communications tools and platforms.
• Partner with cross-functional teams to support employee and customer experience initiatives through strategic communications.
• Build and grow Kentro's internal communications function, influencing stakeholders and driving adoption of communication best practices across the organization.

Qualifications

Education

• Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field required.

Experience

• 5-7 years of progressive experience in internal communications, corporate communications, or a closely related field.
• Experience facilitating or supporting large-scale company-wide meetings and events, including those involving senior leadership.
• Experience in the government contracting (GovCon) industry a plus.
• Experience developing and delivering communications for a geographically dispersed workforce across remote, hybrid, and onsite work environments.

Skills & Competencies

• Advanced proficiency in the Microsoft Office Suite, including Word, PowerPoint, Excel, and Teams.
• Expert-level proficiency in Adobe Creative Cloud, specifically Illustrator, Photoshop, InDesign, and Premiere Pro.
• Demonstrated ability to produce and edit professional video content.
• Strong writing, editing, and proofreading skills with the ability to adapt tone and style across channels and audiences.
• Demonstrated ability to assess communications risk and develop proactive messaging strategies around sensitive topics.
• Strong design sensibility with a keen eye for brand consistency across formats and platforms.
• Strong organizational and project management skills with the ability to manage multiple concurrent priorities and deadlines.
• Ability to anticipate communication needs and align messaging with organizational goals and culture.
• Strong awareness of tone and ability to communicate concisely and empathetically, especially during periods of change.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue "Apply" button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .