Management Analyst (Correspondence)

Duties
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• Performing analysis of correspondence management procedures for efficiency, effectiveness, and adherence to current policy. Serving as a subject-matter-expert on the organization's task management systems and providing technical guidance.
• Evaluating and reviewing correspondence presented, and based on expert analysis of content and knowledge of organizational functions, independently determines a suspense date and assigns an office of primary responsibility.
• Performing full review of format for all correspondence that will be submitted to the DoD OIG Front Office for signature, and ensuring compliance with the DoD OIG and DoD correspondence policies and administrative guidance.
• Conducting research and analysis, preparing reports that provide clear and accurate representation of the information. Maintaining databases, reporting procedures, and data displays to depict the effectiveness and efficiency of assigned programs.
• Conducting regular reconciliation of staff actions in the task management systems and preparing recurring and ad hoc performance analysis reports for management.

Requirements
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Conditions of employment

• Must be a U.S. Citizen.
• Position has been designated as Non-Critical Sensitive. Incumbent is required to obtain and maintain a Secret security clearance.
• Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
• Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
• Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
• The incumbent must adhere to the DoD Standards of Conduct.

Qualifications

Time in Grade:

For entry at the GS-12 level, status applicants must have served 52 weeks as a GS-11 or equivalent or higher grade, in the Federal Service.

Specialized Experience: Applicants must have 52 weeks of specialized experience at the GS-11 level or equivalent under another pay system. Specialized experience is defined as experience applying correspondence management policies, practices, and governing regulatory guidance. Performing analysis, preparing reports, and making process improvement recommendations to management. Experience reviewing correspondence and ensuring appropriate coordination of agency responses utilizing an automated correspondence management application. Demonstrated experience in the preparation and delivery of training that included all levels of personnel within an organization or agency. Relatable experience must have been performed within the last 10 years.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information

• Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
• Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
• Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
• Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

Education

Education cannot be substituted for experience at this grade level.

Additional information

• If you have not previously completed a probationary period with the federal government in a similar position, you will be required to serve a 1-year probationary period.
• This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
• Telework availability will be based upon the mission requirements and supervisory determination.
• PCS costs (moving expenses) WILL NOT be paid.
• Recruitment, relocation, or retention incentives WILL NOT be authorized by the hiring official. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here .
• For more information on veterans' preference click here .
• Retired/Retiring Veterans: Please be aware that there is a 180-Day Restriction on Department of Defense (DoD) Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in the DoD within 180 days after retirement unless the agency requests and is granted a waiver; the position is authorized special pay under 5 U.S.C. 3505; or a state of national emergency exists.
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
• Position(s) may be filled by displaced Department of Defense (DoD) employees through the DOD Priority Placement Program.
• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• Resume: DO NOT include the following information: Classified or government sensitive information; social security number; photos of yourself; personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what you should leave out of your resume at USAJOBS .
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.