EMPLOYEE SERVICES ASSISTANT (OA)

Duties
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• Provides a complete portfolio of visual accommodations for employees who are blind or have low visual acuity. This includes orientation and mobility support, and use of accessibility software applications.
• Assists and guides serviced employees in navigating and editing electronic documents and computer applications that are not accessible.
• Delivers information to serviced employees during meetings by describing various forms of visual information used to supplement written/printed text in an auditory format, to include graphs, charts, pictures, illustrations, videos etc.
• Provides Personal Assistance Services (PAS) to assist employees in performing essential activities/tasks of daily living than an individual would typically perform if they did not have a disability.
• Assists in the maintenance of the DISA American Sign Language (ASL) contract interpreter calendar.

Requirements
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Conditions of employment

• Must be a U.S. Citizen or National
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination
• Registered for Selective Service (males born after 12-31-1959)
• Time in Grade Requirement - see the Qualifications field below for more details
• Must be able to obtain/maintain security clearance
• Incumbent will be required to travel
• The incumbent may be required to work overtime hours

Qualifications

Basic Requirements:

A minimum typing proficiency of 40 WPM is required.

In addition to meeting the basic requirement, qualified applicants must possess one year of specialized experience equivalent to the next lower grade (GS-04) in the Federal service, which demonstrates the ability to perform the duties of the position.

Specialized Experience:

For the GS-05, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-04 grade level in the Federal service, or comparable in difficulty and responsibility to GS-04 if outside the Federal service.

Specialized experience is defined as performing administrative support functions for one or more employees to include general office support duties, utilizing software applications, and preparing, editing and formatting documents; and providing support services such as clerical and reader services to personnel with disabilities on a reasonable accommodations.

Time-in-Grade: For entry at the GS-05 level, status applicants must have served 52 weeks as a GS-04 or higher grade in the Federal Service.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.

To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services .

If you are using education to qualify for this position you will need to submit your unofficial/official transcripts with your application. Failure to provide transcripts, or a determination that you do not possess the education requirement, will result in objection to your qualifications, and removal from consideration in accordance with competitive examining procedures.

Additional information

• A one year probationary or trial period may be required.
• Telework availability will be based upon the mission requirements and supervisory determination
• Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• Recruitment, relocation, or retention incentives MAY be authorized.
• The incumbent may be required to work overtime hours to carry out the duties of this position, including on evenings, weekends, and/or holidays.
• The incumbent will be required to travel to different facilities within the National Capital Region (NCR) to carry out the duties of this position.
• For more information on veterans' preference click here .
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here ).
• Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
• For more information regarding qualifications requirements please click here .
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility
• Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.