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Product Support Software Principal

Abacus Technology Corporation

Posted today
Top Secret
Unspecified
Unspecified
IT - Software
San Antonio, TX (On-Site/Office)

Overview

Abacus Technology is seeking a Product Support Software Principal to provide software product support for the Command, Control, Communication, Intelligence and Networks (C3I&N) Directorate at Lackland AFB. This is a full-time position.

Responsibilities

  • Review, prepare, and analyze all types of documentation, planning, requirements, design, support, and test to include source code, configuration files, and engineering resolution support.
  • Lead the innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol.
  • Ensure that sustainment capabilities evolve at a pace that matches that of the solutions they support.
  • Develop, modify, and/or interpret performance standards applicable within short product planning lifecycles.

Qualifications

20+ years experience in product support including at least 10 years experience in a DoD environment. Bachelor's degree in a related field. Additional years of experience may be substituted for degree requirements. Experience with and cognizant knowledge of strategies employing the following service model types: Platform-as-a-Service (PaaS), Infrastructure as- a-Service (IaaS), Software as-a-Service (SaaS), and Hardware-as-a-Service. Experience coaching cross-functionally diverse teams to exercise continuous foresight to sense, characterize, and solve digital disrupters in the commercial and threat space before they become mission degraders. Experience within an agile and secure cloud-based DevSecOps environment. Knowledge of the acquisition lifecycle and product support planning during each phase. Experience defining and ensuring cross-checks of data sources to validate the scope and urgency of new or improved product capabilities. Experience ensuring that a mission-focused balance is maintained between time and resources allocated to the introduction of new capabilities (innovation) and improvement of existing capabilities (evolution). Experience maintaining flexibility to accommodate ever-shifting threats and mission profiles in aligning product development priorities. Extensive experience with defense acquisition management processes in accordance with the DoDI 5000.87, "Operation of the Software Acquisition Pathway". Knowledge of the DoD's Twelve (12) Integrated Product Support elements structure. Familiarity with the Product Support Business Case Analysis (PS-BCA) and Life Cycle Sustainment Plan (LCSP) and the tailored Software Life Cycle Support processes. Must be detail oriented and have excellent problem-solving and analytical abilities. Strong communications skills and the ability to work professionally with all levels of an organization. Must be a US citizen and hold a current Top Secret clearance with SCI Access (TS/SCI).

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

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group id: 10109595
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About Us
To succeed in today’s rapidly changing business and technology environment, you need an experienced and agile partner you can trust. Abacus Technology brings big-business expertise without big-business inefficiencies. As an independent company, we make decisions that exceed customer—not shareholder—expectations. Clients choose us first for our proven performance and value, and they return for reliable results. We are “just right”—the spirit of a small business with the resources, stability, and experience of something larger. In 1983, Microsoft Word and Lotus 1-2-3 debuted, the web didn’t exist, Sally Ride went to space, and Dennis Yee founded Abacus Technology. Then a one-person logistics consultancy, Abacus has grown into a communications and IT firm with hundreds of employees across the U.S. and abroad. For 40 years, we’ve delivered sustained growth and profitability through proven performance on contracts of all sizes.
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Abacus Technology Corporation Jobs


Job Category
IT - Software
Clearance Level
Top Secret