Posted today
Secret
Unspecified
Unspecified
Business - Support
Edwards AFB, CA (On-Site/Office)
PDS Defense, Inc. is seeking an Engineering Customer Support Service Specialist 3, at Edwards AFB, CA. Job ID#216026
Pay Rate: $46 - $51/hr
Job Description:
The BGS Associate Customer Service Technician will support Flight Operations and Maintenance Activities for the T-7 program based at Edwards Air Force Base, CA.
Position Responsibilities:
• Maintenance Data Center personnel shall support Flight Operations through the update, retrieval, and recommended updates to Technical Data as required by Ground Operations Procedures to assist Maintenance personnel in support of T-7 aircraft
• Maintenance Data Center personnel shall support aircraft flight activities through the use of the Aircraft Flight Reporting System (AFRS) and the BIT data analysis through the Integrated Maintenance Information System (IMIS) platform
• Maintenance Data Center/Debrief personnel shall perform aircrew debriefing functions to include video download and storage for later review and analysis by Manufacturing Engineering, System Engineering IPTs, Mission Systems, Project Management, DCMA, and Customer aircrew personnel
• Maintenance Data Center personnel shall also support these activities through the use of mission loads and video checkout activities
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required
• Investigates simple technical, maintenance, operational and quality issues that cannot be resolved by customer
• Assists in troubleshooting to understand root cause. Receives customer reports and correlates to established criteria for reportable events
• Provides reports and assistance in researching event to determine safety implications
• Develops routine in-service correspondence for continued safe and efficient operation and maintenance of equipment
• Initiates routine quality investigations
• Coordinates limited technical communications between customers, suppliers and resources to assure customer requirements are met
• Willing to work weekend overtime
• This position requires a pre-start U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Required Skills:
• 1+ years of experience in a military aircrew or in an aircraft maintenance career field
• Basic understanding of computer operations and functionality
• Experience working with Microsoft Office (Excel, Word, PowerPoint)
Preferred Skills:
• Military aircrew experience and/or avionics maintenance experience
• Basic understanding of Technical Manual publication structure
• Knowledge of military maintenance practices
• Ability and willingness to take ownership of work activities; plan and organize tasks to ensure tasks are completed in accordance with quality standards and established delivery schedules
• Excellent verbal and written communications skills are vital for effective performance
• Customer and Stakeholder Interface
Education / Experience:
Education/experience typically acquired through advanced education (e.g. Associate) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Bachelor+1 years' related work experience, 5 years' related work experience, etc.).
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Pay Rate: $46 - $51/hr
Job Description:
The BGS Associate Customer Service Technician will support Flight Operations and Maintenance Activities for the T-7 program based at Edwards Air Force Base, CA.
Position Responsibilities:
• Maintenance Data Center personnel shall support Flight Operations through the update, retrieval, and recommended updates to Technical Data as required by Ground Operations Procedures to assist Maintenance personnel in support of T-7 aircraft
• Maintenance Data Center personnel shall support aircraft flight activities through the use of the Aircraft Flight Reporting System (AFRS) and the BIT data analysis through the Integrated Maintenance Information System (IMIS) platform
• Maintenance Data Center/Debrief personnel shall perform aircrew debriefing functions to include video download and storage for later review and analysis by Manufacturing Engineering, System Engineering IPTs, Mission Systems, Project Management, DCMA, and Customer aircrew personnel
• Maintenance Data Center personnel shall also support these activities through the use of mission loads and video checkout activities
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required
• Investigates simple technical, maintenance, operational and quality issues that cannot be resolved by customer
• Assists in troubleshooting to understand root cause. Receives customer reports and correlates to established criteria for reportable events
• Provides reports and assistance in researching event to determine safety implications
• Develops routine in-service correspondence for continued safe and efficient operation and maintenance of equipment
• Initiates routine quality investigations
• Coordinates limited technical communications between customers, suppliers and resources to assure customer requirements are met
• Willing to work weekend overtime
• This position requires a pre-start U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Required Skills:
• 1+ years of experience in a military aircrew or in an aircraft maintenance career field
• Basic understanding of computer operations and functionality
• Experience working with Microsoft Office (Excel, Word, PowerPoint)
Preferred Skills:
• Military aircrew experience and/or avionics maintenance experience
• Basic understanding of Technical Manual publication structure
• Knowledge of military maintenance practices
• Ability and willingness to take ownership of work activities; plan and organize tasks to ensure tasks are completed in accordance with quality standards and established delivery schedules
• Excellent verbal and written communications skills are vital for effective performance
• Customer and Stakeholder Interface
Education / Experience:
Education/experience typically acquired through advanced education (e.g. Associate) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Bachelor+1 years' related work experience, 5 years' related work experience, etc.).
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
group id: 9117PDSD