IT System and Data Analyst

Description

 Job Title: IT Systems and Data Analyst

Job Summary:

SAIC is seeking an experienced IT Systems and Data Analyst for the Network Information Technology Enterprise Services (NITES) contract. The ideal candidate will have a strong background in data analysis, data visualization, and the ability to clearly present findings that drive operational efficiency and mission success. As a Data Analyst on the System Administrator team, you will bridge the gap between raw data and meaningful insights. You will work closely with cross-functional teams, including system administrators, engineers, and program managers, to ensure that data is leveraged effectively to meet project objectives and Government requirements.

Key Responsibilities:

• Extract, transform, and load (ETL) data from various Digital Experience Monitoring (DEM) tools including SolarWinds, Liquidware Stratusphere UX, NetTerrain, Nutanix AHV, Omnissa Horizon, and Excel documents.
• Experience in Windows OS Desktop, VDI, Microsoft Server, Server Query Language (SQL) to include SQL Server Reporting Services (SSRS).
• Additional vendor professional services support will be provided on a limited basis to support operational and engineering efforts.
• Design and build executive level insightful and digestible dashboards and reports using Business Intelligence (BI) data visualization tools.
• Analyze data to identify trends, anomalies, and areas for improvement in system performance, security, and user experience.
• Working closely with system administrators and technical leads to understanding the operational needs of the NITES contract. Translate technical system data into understandable products for use in briefings and decision-making processes.
• Develop scripts, queries, and workflows to automate data collection, transformation, and aggregation tasks.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and two (2) years or more experience; Masters and 0 years related experience

Required Qualifications:

• Active Security+ certification (DoD 8570/8140 compliant)
• 3-6 years' experience supporting enterprise IT environments
• Experience working with enterprise monitoring platforms such as SolarWinds or equivalent monitoring tools
• Experience building dashboards using Power BI or similar visualization tools
• Experience using SQL or similar query languages to analyze data
• Familiarity with Windows Server environments and enterprise virtualization platforms
• Understanding of network fundamentals including TCP/IP, DNS, and network monitoring

Education:

• Bachelor's degree in computer science, Information Technology, Data Analytics, or related technical discipline.

OR

• High School Diploma plus 7 years of relevant experience.

Clearance Requirements:

• Secret is required.
• Top Secret/SCI is preferred.

Technical Skills:

• Experience supporting DoD enterprise IT environments.
• Experience with Stratusphere UX, Ivanti Service Manager, or Ivanti Xtraction
• Experience building operational dashboards supporting IT service management processes
• Experience automating reporting tasks using PowerShell or scripting languages
• Experience analyzing infrastructure performance and capacity trends

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to translate complex data into clear and concise reports and presentations.
• Detail-oriented with strong organizational and documentation skills.

Certifications (optional but preferred):

• VMware Certified Professional (VCP) or Nutanix Certified Professional (NCP)
• Data analytics certifications such as CompTIA Data+, Certified Analytics Professional (CAP), or certifications in Power BI or Tableau.

Work Location:

• Onsite with limited work from home capabilities.
• Up to 10% of travel.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.