Infrastructure Architect

Zachary Piper Solutions is seeking an Infrastructure Architect to support the deployment, configuration, and sustainment of enterprise-level Siemens Teamcenter PLM environments for a leading organization in the engineering and manufacturing industry. The Infrastructure Architect role is ideal for a highly experienced PLM/IT infrastructure professional capable of independently standing up and maintaining complex, mission-critical environments. This position will be primarily r emote with monthly travel to St. Louis, MO (Per Diem, Full Expenses Paid)!

Responsibilities of the Infrastructure Architect:

• Deploy, configure, and sustain Siemens Teamcenter solutions within enterprise environments, ensuring system reliability, security, and high availability.

• Stand up new PLM environments independently with minimal oversight, including full lifecycle environment management (dev/test/prod).

• Serve as the primary point of contact for Siemens PLM users, providing Tier 1/Tier 2 support for Teamcenter, NX, Opcenter, Capital, and other Siemens Xcelerator tools.

• Perform initial triage, troubleshooting, and root-cause categorization for incoming help desk tickets related to user issues, environment instability, configuration problems, or software defects.

• Manage and monitor support channels, including help desk phone line and email queue, ensuring timely responses and full ticket ownership through resolution.

• Review and analyze system and application logs to identify environment-level issues, performance concerns, and architectural gaps within secure or classified environments.

• Coordinate cross-team escalations with Siemens SMEs, end users, and enterprise infrastructure groups.

• Contribute to server builds, environment configuration, enterprise application deployment, and production sustainment operations.

• Maintain thorough documentation and ensure system support artifacts remain accurate, updated, and accessible.

• Support continuous improvement initiatives for PLM support processes, environment stability, and cross-functional collaboration.

• Remote work with Occasional Travel

Qualifications of the Infrastructure Architect:

• 5+ years of experience deploying, administering, and supporting enterprise PLM systems, with strong hands-on expertise in Siemens Teamcenter.

• Strong background in enterprise IT infrastructure, including networks, servers, system architecture, and multi-tiered application environments.

• Demonstrated ability to independently build and sustain complex PLM environments across multiple tiers.

• Deep experience with enterprise application deployment, server builds, configuration management, and production sustainment.

• Tier 1/Tier 2 support experience for Siemens PLM tools; exposure to NX, Opcenter, Capital, or Siemens Xcelerator tools is highly preferred.

• Experience working with ticketing systems, performing incident triage, and driving issues through full lifecycle resolution.

• Experience with enterprise PLM, ERP, and/or MES implementations

• Active OR Inactive Secret Clearance

Compensation for the Infrastructure Architect includes:

• Salary range: $155,000 - $175,000

• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO

This job opens for applications on 03/10/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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Keywords:

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