Web Developer (Journeyman) / KM Tools Trainer (Key)

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Position Overview

Supports the United Nations Command (UNC), Combined Forces Command (CFC), and United States Forces Korea (USFK) Defense Logistics Agency (DLA) Cybersecurity Assessment Program (CAP) with effective knowledge management solutions through portals, tools, dashboard creation, knowledge training, and technical support, ensuring seamless collaboration and informed decision-making. Requirements include collaborative applications support residing on DoD networks (NIPR, SIPR, CENTRIX-K). Tasks include Client-Side Development, Knowledge Training, Web Development Services, Graphic Visualization Services, Customer Support, and Content Security Management.

Responsibilities

• Analyze requirements, design, code, test, debug and document custom or framework-based script and markup language.
• Develop customized web portals for the three commands (UNC/CFC/USFK) on NIPR/SIPR/CENTRIXS-K domains during armistice, crisis, and wartime conditions.
• Responsible for creating and testing portal solutions, migrating existing content and data to new portals, developing and implementing data visualization tools, providing documentation and maintenance support, and ensuring daily operational efficiency and effectiveness of the KM portal.
• Ensure seamless integration of SharePoint with various Microsoft products, such as Power Apps,
• Power BI, lists, document/form libraries, discussion boards, surveys, calendars, the ribbon, web parts,
• workflows, dashboards, and more.
• Sustain the SharePoint environment to ensure it remains relevant to business needs.
• Responsibilities include customizing and updating the landing page to promote user engagement and
• adoption, monitoring usage to assess its effectiveness, and keeping track of site conditions.
• Perform an annual purge of outdated or inactive content, verify the proper functioning of workflows and tasks, research SharePoint's evolving capabilities, and collaborate with communities as required for site migration.
• Perform SharePoint site collection administration, including managing permissions.
• Create, leverage, and manage content types, site columns, lookups, and reusable templates.
• Develop a scalable structure for top-level, directorate, and division sites.
• Ensure uniform navigation and standardization across sites and domains.
• Configure search scopes to support targeted information retrieval.
• Design and implement project and document dashboards to provide actionable insights and track key performance indicators.
• Compile monthly reports detailing site collection usage and progress.
• Establish governance rules and set up alerts to monitor activity on critical information as required.
• Deliver monthly comprehensive technical documentation, comprising detailed, written descriptions of the KM system, including its source code, front-end development, functionality, maintenance procedures, and troubleshooting guidelines.
• Provide support for the operation of the USFK KM collaborative information environment software and applications.
• Provide timely and effective resolutions for technical issues encountered by end-users.
• Develop a data literacy training curriculum that covers topics such as data management, data analysis, and data visualization, statistical analysis, including case studies and examples of successful data-driven decision-making.
• Develop a library of self-help tutorials and resources that provide staff with training and support on KM tools and practices, including video tutorials and step-by-step guides.
• Ensure the quality and security of content in UNC/CFC/USFK command knowledge systems.
• Define and test access privileges, control structures, and resources, identify any security
• violations and vulnerabilities.
• Implement security improvements by assessing usage; evaluating trends; anticipating
• requirements.
• Recognize quality or security problems by identifying abnormalities; reporting violations; provide
• accuracy checks for stored data.

Required Experience/Qualifications

• Education Bachelor's Degree in Information Technology
• Certifications: IAT Level II
• Experience: Minimum of 5 years of front-end SharePoint administration.
• Must be proficient in development of portal solutions using SharePoint, Microsoft Power Platforms (Power BI, Power Apps, Power Automate) and experience using JavaScript, HTML and other
• programming languages.).
• Experience in developing KM Tools training instruction and delivering KM tools training to the end-users and site owners.
• Provide IT support to the internal KM team.

Preferred Experience/Qualifications

• Certifications/Qualifications: Project Management Professional (PMP), Certified Knowledge Manager (KMI), Microsoft Certified: Azure Developer, Microsoft Certified Solution Developer (MCSD), Microsoft forms, Microsoft Azure Virtual Desktop Specialty.
• Experience working with Military, Korean language proficiency preferred for communication with Korean staff.

Special Requirements/Security Clearance

• Security Clearance: Secret