INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS)

Duties
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As a INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS) at the GS-2210-13 some of your typical work assignments may include:

• Provides technical expertise in designing, constructing, and maintaining highly available and scalable Windows-based server infrastructure for DoD ID Card issuance systems.
• Manages the day-to-day operations of the ID Card issuance infrastructure, ensuring system stability, reliability, and adherence to Service Level Agreements (SLAs).
• Implements system monitoring, performance tuning, and incident response, conducting root cause analysis to enhance stability and proactively address potential issues.
• Performs ongoing maintenance and supports the operational readiness of the Central Issuance Facility (CIF) in Seaside, CA.
• Acts as a designated key custodian for ID Card issuance systems, overseeing cryptographic key management and secure storage operations.
• Serves as the primary technical liaison with the Token Engineering Working Group (TEWG) to coordinate operational status and system changes.
• Manages the complete lifecycle of physical ID cards, including procurement, logistics, inventory control, and secure destruction.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Not Authorized/Authorized
• Fair Labor Standards Act (FLSA): Exempt/Non-Exempt
• Financial Disclosure: Required/Not Required
• Telework Eligibility: This position is telework eligible
• Incumbent is required to submit a Financial Disclosure Statement, OGE-450, upon entering the position annually
• CompTIA Security+

Qualifications

You may qualify at the GS-13, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the 12 grade level in the Federal service:

• Systems Architecture: Experience in designing, building, and maintaining highly available and scalable IT infrastructure, preferably in support of secure credentialing or identity management systems. This includes developing and implementing system monitoring, performing incident response, and conducting root cause analysis.
• Performance Management: Proven ability to define, track, and report on key performance indicators (KPIs) to measure system reliability and security. Experience should include performance tuning and identifying and resolving system bottlenecks.
• PKI and Cryptographic Systems: Experience working with Public Key Infrastructure (PKI) and Hardware Security Modules (HSM). This includes hands-on management of digital certificates, key management, cryptographic protocols, and ensuring compliance with industry standards like FIPS 140-3.
• Collaboration and Communication: A history of collaborating effectively with cross-functional technical teams to improve system-wide reliability and performance.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series:
A. GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.\

AND

B. Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities - Subpart F
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/ )

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Selective Service Requirement: Please visit http://www.sss.gov for more information.

For more information, please visit
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

FINANCIAL MANAGEMENT: Selectee or incumbent must be able to obtain the appropriate certification level for their position. This is a Financial Management Level 3 Certified position. IAW Public Law 112-81 and DoD Policy the incumbent shall comply with the requirements of DoD FM Certification program within the allotted time frame. Only experience and education obtained by the closing date of this announcement will be considered.

Re-employed Annuitant: This position Does/Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF?ver=LQ7feWw-8-5DI2tceUpmgA%3d%3d

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).