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Tier 2 - Help Desk

STEM Solutions & Consultants LLC

Posted today
Secret
Unspecified
Unspecified
IT - Support
Richmond, VA (On-Site/Office)

Tier 2 - Help Desk

Responsibilities:
  • Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
  • Ability to efficiently manage and prioritize a workload of assigned tickets.
  • Ability to communicate effectively with peers and leadership in a team-focused environment.
  • Ability to seamlessly transition from daily operations to project actions and vice-versa.
  • Ability to received and accurately follow guidance and SOP's provided by contract and government leadership.
  • Ability to adapt to new situations and policies in the ever-developing technical world.
  • Ability to operate a wide variety of system components to include hardware, software and mass storage technology.
  • Ability to operate, under supervision, communications-computer systems and install, implement and maintain and tune operating systems, disk and take management systems, and computer operations automation software.
  • Requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Required Qualifications:
  • One (1) year of relevant experience.
  • Active Secret clearance with IT-II sensitivity.
  • One of the following active IAT II or III certifications:
    • Security+ CE
    • CASP+ CE
    • CCNA Security
    • CySA+
    • GICSP
    • GSEC
    • SSCP
    • CCNP Security
    • CISA
    • CISSP (or Associate)
    • GCED
    • GCIH
  • DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1
  • Must have the following: valid state driver's license, personal vehicle and proof of insurance
group id: 91130387
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About Us
STEM Solutions specializes in connecting security-cleared talent with federal contractors nationwide, and providing executive and management professionals to commercial companies throughout Northern Virginia, DC, and Maryland. Our dedicated team leverages deep industry insights and an extensive candidate network to serve organizations across various sectors. With our strategic focus and proven track record, we enable our clients to achieve cost efficiencies while accessing superior talent pools, meeting and often exceeding their talent acquisition goals.

STEM Solutions & Consultants LLC Jobs


Job Category
IT - Support
Clearance Level
Secret