Posted today
Secret
Unspecified
Unspecified
IT - Support
Richmond, VA (On-Site/Office)
Tier 2 - Help Desk
Responsibilities:
Required Qualifications:
Responsibilities:
- Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
- Ability to efficiently manage and prioritize a workload of assigned tickets.
- Ability to communicate effectively with peers and leadership in a team-focused environment.
- Ability to seamlessly transition from daily operations to project actions and vice-versa.
- Ability to received and accurately follow guidance and SOP's provided by contract and government leadership.
- Ability to adapt to new situations and policies in the ever-developing technical world.
- Ability to operate a wide variety of system components to include hardware, software and mass storage technology.
- Ability to operate, under supervision, communications-computer systems and install, implement and maintain and tune operating systems, disk and take management systems, and computer operations automation software.
- Requires local travel using personal vehicle, company van, cart or other motorized vehicle.
Required Qualifications:
- One (1) year of relevant experience.
- Active Secret clearance with IT-II sensitivity.
- One of the following active IAT II or III certifications:
- Security+ CE
- CASP+ CE
- CCNA Security
- CySA+
- GICSP
- GSEC
- SSCP
- CCNP Security
- CISA
- CISSP (or Associate)
- GCED
- GCIH
- DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1
- Must have the following: valid state driver's license, personal vehicle and proof of insurance
group id: 91130387
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