Posted today
Public Trust
Unspecified
Unspecified
IT - Hardware
WA (On-Site/Office)
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Storage Administrator, you'll work as part of the Storage and Data Protection team in support of a federal healthcare enterprise environment, including medical and scientific research and administration. In this role, you will be responsible for installing, maintaining, troubleshooting, and coordinating the use and proper operation of the storage and backup environments, ensuring the client's critical science and research is stored, backed up, and protected. Because much of the data being stored is generated by scientific equipment, you will spend time in a customer-facing role supporting their devices.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
Preferred technical and professional experience
Your role and responsibilities
As a Storage Administrator, you'll work as part of the Storage and Data Protection team in support of a federal healthcare enterprise environment, including medical and scientific research and administration. In this role, you will be responsible for installing, maintaining, troubleshooting, and coordinating the use and proper operation of the storage and backup environments, ensuring the client's critical science and research is stored, backed up, and protected. Because much of the data being stored is generated by scientific equipment, you will spend time in a customer-facing role supporting their devices.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Excellent customer service support skills and written and verbal communication skills
- Strong attention to detail and awareness of surroundings - working in a data center is required
- Strong working knowledge of ServiceNow ticket handling
- Ability to walk, stand, and remain on feet for extended periods - bend/lift and carry magnetic tape containers weighing over 20 lbs
- Working knowledge of workstation operating systems such as Windows, Macintosh and Linux
- Able to obtain and maintain an OMB Public Trust clearance
Preferred technical and professional experience
- Experience working and interfacing with medical and scientific research professionals
- Experience maintaining critical scientific, medical and research data
- Understanding and ability to follow industry-proven methodologies including ITIL
- A+ Certification, Storage + Certification
group id: 90615168
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