Systems Integrator/Executive Officer (EXO)

Responsibilities

The Systems Integrator/Executive Officer (EXO) provides direct support to the Mission Center's Front Office Chief of Operations, two Deputy Chiefs of Operations, the staff within the COPS Team, and works closely with the Chief of Staff and Executive Assistants to support the customer's operations-centric cyber mission. The SI serves as a trusted advisor to the Front Office COPS staff, responsible for managing the staff's check-in/check-out process, space management and utilization across multiple locations, and assisting the Chief of Staff with special projects and initiatives. Responsibilities include, but are not limited to, the following:

• Provide direct support and assistance to the Chief of Operations and two Deputy Chiefs of Operations - including schedule management and deconfliction.
• Coordinate meetings and collect and provide background and preparatory information as needed, for senior leadership.
• Management of taskings and actions assigned to and by the Front Office to ensure complete, coordinated, and timely responses.
• Prepare and coordinate presentations and briefings on a wide range of topics for a variety of audiences.
• Manage COPS space allocation and utilization across multiple locations.
• Manage COPS personnel arrival and departure processes and procedures via ServiceNow, and other business process workflows, as necessary.
• Manage COPS team travel including deconfliction of schedules, coordination with the field, and sending itinerary cables to the field.
• Provide support to the Chief of Staff and Executive Assistants, as required, for special projects and activities.

Qualifications

• Must possess and be able to maintain a TS/SCI clearance with Polygraph.
• A degree (or equivalent experience) in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline.
• BS 8-10, MS 6-8, PhD 3-5
• Ability to fully coordinate master project schedules.
• Ability to coordinate information flow between all programs and organizational managers.
• Ability to establish functional and technical specifications and standards, solve hardware and software interface problems, define input/output parameters, and ensure integration of entire systems or subsystems.
• Ability to provide a total systems perspective, including a technical understanding of relationships, dependencies, and requirements of hardware and software components.
• Demonstrated ability to multitask and work with minimal direction.
• Excellent oral and written communication skills; ability to communicate effectively with a variety of audiences.
• Demonstrated senior-level interpersonal effectiveness, political savvy, and communication skills to interact with all levels of the workforce - including developing artifacts tailored to meet the needs of the audience.
• Excellent organizational and interpersonal skills.
• Ability to coordinate and work cooperatively and collaboratively across contractual and organizational boundaries.
• Keen attention to detail; demonstrated critical thinking and problem-solving skills.
• Previous Front Office and/or Systems Integration experience.
• Experience handling sensitive personnel and contractual information.
• Expert knowledge of Microsoft Office Suite.

Desired:

• Ability to test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems.
• Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance relative to the goals of the system.
• Ability to work in a dynamic and challenging environment.
• Ability to coordinate with engineers, systems analysts, programmers, technicians, scientists, and senior-level managers in the design, testing, and evaluation of systems.
• Experience with customer cable application.
• Experience with Confluence.
• Experience with ServiceNow.

EEO Statement

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.