Systems Integrator Front Office

Responsibilities

Work Description: Customer is a high-level learning institution where skills-specific tradecraft training divisions combine with new programs to leverage private-sector opportunities, support corporate career development, and raise digital acumen throughout the organization.

The principal role of the Systems Integrator - Front Office (SI FO) is to provide integration management support to multiple projects simultaneously to ensure efficient and timely cross-project coordination of plans, facilities, technical resources, project schedules, status reporting, briefings, and related issues.

Responsibilities include, but are not limited to, the following:

• Manage day-to-day office operations and improve office workflows.
• Participate in meetings with organizational principals to coordinate activities, including meetings and updating calendars, as needed.
• Demonstrate proactive engagement and experience multitasking in a fast-paced and demanding technical environment.
• Respond directly to inquiries when appropriate or take action to facilitate resolution of a range of inquiries and concerns related to the supported mission.
• Vet and refer visitors, callers, emails, and other correspondence to the appropriate internal, IC, or external contacts rather than the principal when feasible.
• Provide oversight of activities by monitoring progress to ensure organizational principals are aware of all task statuses.
• Provide information or respond accurately to routine to moderately complex questions and/or technical/administrative issues and requests in a clear, concise, credible, and courteous manner, and in an appropriate way.

Other:

• Office core hours are 0900 hours to 1500 hours.
• Travel will be limited to the WMA area.

Qualifications

• Must possess and be able to maintain a TS/SCI clearance with Polygraph.
• A degree (or equivalent experience) in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline.
• BS 10-12, MS 8-10, PhD 5-7
• Ability to fully coordinate master project schedules.
• Ability to coordinate information flow between all programs and organizational managers.
• Ability to establish functional and technical specifications and standards, solve hardware and software interface problems, define input/output parameters, and ensure integration of entire systems or subsystems.
• Ability to provide a total systems perspective including a technical understanding of the relationships, dependencies, and requirements of hardware and software components.
• Strong oral and written communication and interpersonal skills; strong attention to detail.

Desired Qualifications:

• Ability to test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems.
• Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Ability to work in a dynamic and challenging environment.
• Ability to coordinate with engineers, systems analysts, programmers, technicians, scientists, and senior-level managers in the design, testing, and evaluation of systems.
• Excellent communication and writing skills to compose correspondence on behalf of senior executives.
• Strong organizational and time management skills.
• Experience coordinating, drafting, and responding to action items.
• Ability to synthesize information from various resources.
• Motivated self-starter who excels in a dynamic environment.
• Demonstrated ability to multitask and work independently, self-starter.
• A working knowledge and experience with the following tools, in order of their importance to the position: Excel, MS Project, MS Outlook, MS Office, SharePoint, and PowerPoint.
• A bachelor's degree (or equivalent years of experience) in liberal arts, communications, or other associated disciplines.

EEO Statement

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.