Systems Administrator

For the OPS Consulting team, 'the power to help' means helping our clients, helping serve the mission, helping our employees and their families, and helping the community. Headquartered in Hanover, MD. OPS Consulting has over two decades of experience specializing in the most mission-critical operations. We are thought leaders and innovators. The ingenuity of our developers, engineers, cyber experts, linguists, and analysts are dedicated to empowering our clients, fulfilling The Mission, and remaining trusted leaders and advisers in national security and technology solutions.

We are seeking an experienced Systems Administrator to support the implementation, troubleshooting, and maintenance of enterprise IT systems. This role is responsible for managing system infrastructure, ensuring day-to-day operational stability, and providing Tier 1 and Tier 2 technical support across client, server, storage, and network environments.

The ideal candidate is hands-on, proactive, and comfortable operating in a fast-paced environment where reliability, performance, and responsiveness matter.

Responsibilities:

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
• Support day-to-day IT system operations, monitoring, and maintenance across client/server/storage/network devices and mobile systems
• Manage and maintain UNIX/Linux and Windows operating systems
• Install, configure, and load operating system software and system enhancements
• Troubleshoot hardware, software, and network components to maintain system integrity
• Support dispatch systems and remain engaged through full issue resolution
• Escalate issues appropriately and communicate status updates to agency management and internal customers
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Implement improvements to enhance system reliability and performance

Requirements:

• US citizenship and an active TS/SCI with polygraph security clearance required
• Five (5) years of Systems Administrator experience supporting programs/contracts of similar scope, type, and complexity
• Bachelor's degree in a technical discipline from an accredited college or university
• Five (5) additional years of SA experience may be substituted for the degree
• Experience providing Tier 1 and Tier 2 technical support
• Experience supporting enterprise IT systems, including servers, storage, and network devices
• Experience optimizing system operations and performing capacity planning

Desired Experience:

• UNIX/Linux system administration experience (Linux, Solaris)
• Strong understanding of networking fundamentals and distributed computing concepts
• Performance tuning and capacity planning at both hardware and software levels
• Ability to write simple Perl or Bourne Shell scripts
• Experience with Oracle installation and setup
• Programming experience in Perl or Bourne Shell
• Understanding of how C/C++, DBMS, and Perl integrate within enterprise systems