Program Manager / Concierge (Key Program Manager

Program Manager / Concierge (Key Program Manager)

Location: Washington, DC / National Capital Region (NCR) - supporting secure federal facility operations

Make an Impact Where It Matters Most

Blue Rose Consulting Group, Inc. (Blue Rose) is seeking an experienced Program Manager / Concierge to serve as the Key Program Manager (KPM) supporting high-visibility federal facility operations in the National Capital Region.

This position functions as the senior on-site operational authority responsible for managing facility logistics, coordinating high-level events, and ensuring operational readiness across campus operations. The role blends executive-level hospitality with tactical logistics leadership and requires oversight of a 22-person workforce responsible for facility readiness, inventory control, and operational support.

The Program Manager / Concierge will serve as the primary liaison to Government leadership (COR/GTM) while ensuring mission-critical operations remain efficient, audit-ready, and aligned with federal security and operational standards.

What You'll Do

As the Program Manager / Concierge, you will:

• Serve as the senior on-site authority responsible for operational coordination and logistical execution across campus facilities
• Provide high-level concierge services for VIP events and official government functions
• Coordinate movement of sensitive materials and mission-essential equipment for high-ranking domestic and international guests
• Manage and supervise a 22-person workforce, ensuring staff readiness and adherence to operational procedures
• Act as the primary operational point of contact for the Government's Contracting Officer's Representative (COR) and Government Task Manager (GTM)
• Direct logistics and asset relocation operations across the National Capital Region (NCR) while ensuring compliance with transportation restrictions and safety standards
• Maintain audit-ready warehouse and inventory data, including monthly statistical reports and random inventory audits
• Conduct final readiness inspections of classrooms, event spaces, and VIP areas to ensure facilities meet "training-ready" standards
• Lead operational planning and workforce coordination to ensure all facility configurations match government technical diagrams and operational directives
• Foster a professional culture of discretion, hospitality, and operational excellence across the workforce

Schedule & Shift Details

• Full-time (40 hours per week)
• On-site position supporting federal facility operations in the National Capital Region
• Shift scheduling aligned with campus operational hours

Requirements

• U.S. Citizenship required
• Public Trust clearance required or higher
• Bachelor's Degree in Business, Hospitality, Logistics, or a related field
  
  
  • Equivalent experience may be considered with 10+ years of professional experience

Professional Experience

• Minimum 3 years of experience in logistics, event management, or facility operations
• Minimum 3 years of supervisory leadership managing teams of 15 or more personnel
• Demonstrated experience supporting high-level environments such as diplomatic missions, executive facilities, government leadership events, or luxury hospitality operations
• Proven ability to coordinate with senior government stakeholders and VIP guests

Technical & Operational Skills

• Valid U.S. Driver's License with 3+ years of experience operating commercial-style vehicles (vans or box trucks) in the National Capital Region
• Experience using Integrated Workplace Management Systems (IWMS) such as:
  
  
  • Room Reservation Systems (RRS)
  • eSupplies or equivalent asset management tools
  • FM systems or CMMS platforms
  • ServiceNow, Archibus, Maximo, or similar systems
• Ability to interpret facility floor plans, field sketches, and technical blueprints
• Advanced proficiency in the Microsoft Office Suite, including:
  
  
  • Excel (pivot tables and reporting)
  • Word
  • PowerPoint
  • Outlook
  • Teams
  • SharePoint
• Experience producing statistical reports, operational dashboards, and written operational documentation
• Expertise in scheduling coordination and document collaboration using Teams and SharePoint

Physical & Professional Capabilities

• Exceptional written and verbal communication skills
• Ability to brief senior stakeholders on operational status and logistical planning
• Demonstrated ability to make time-sensitive operational decisions independently
• Ability to lift up to 50 pounds and move equipment across a large operational campus
• Professional demeanor with strong diplomatic awareness when interacting with senior government officials

Why Join Blue Rose?

• Support mission-critical operations at a high-visibility federal facility
• Work directly with government leadership and executive-level stakeholders
• Join a collaborative team dedicated to operational excellence
• Contribute to secure, efficient federal facility operations

Apply Today

Email: bluerosestaffing@bluerose-consulting.com
Website: www.bluerose-consulting.com/careers
LinkedIn: https://www.linkedin.com/company/blue-rose-consulting-group-inc/