Unified Communications Manager

Job Description
BAE Systems is seeking a full-time on-site Unified Communications Manager to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate. This position is full-time on-site at Washington Navy Yard in Washington, DC.

This position is responsible for day-to-day UC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and acts as the Engineering Lead for the UC Collaborations Program.

Key Responsibilities are to:

• Work directly with the CIO/Deputy CIO to identify strategic goals and objectives and lead the breakdown of the project goals into achievable objectives for your Team
• Provide purpose, direction and motivation to a team of Unified Communications Engineers across the enterprise, and manage their daily operations of the video teleconferencing infrastructure hardware on both Unclassified and Classified networks
• Manage operations and maintenance of all UC devices to include Video Communications Servers, MCUs, Gateways, room-based VTC systems, Desktop VTC devices, and other VTC-related equipment Cisco unified communications manager software suites (CUCM, Unity, Meeting Server, Meeting Manager)
• Conduct integration and configuration of existing UC hardware, including application of security controls and management support to the network infrastructure that underlies the UC platform
• Patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events
• Maintain and provide configuration management information that shall include but not be limited to: equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords
• Ensure technical solutions comply with all applicable DoW regulations and industry standards
• Monitor system and network operations, and notify users when systems display non-standard or out of tolerance behavior
• Apply technical expertise to mitigate potential system problems before they occur and resolve all IP UC service interruptions and technical problems in a timely manner, should they occur
• Provide enterprise-level system administration for the UC enterprise by ensuring all IP and ISDN based UC systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG)
• Resolve system operational problems by troubleshooting and performing fault isolation and repairs, replaces, or reprograms faulty equipment, as required
• Provide life cycle refresh projections for UC infrastructure, endpoints, and AV equipment build out projects
• Overall responsibility for site surveys to establish AV/VTC systems and equipment based on customer requirements and consulting with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs.
• Create technical documentation to include technical instructions and technical designs
• Facilitate Team meetings to break down the requirements into tasks
• Perform staffing and performance responsibilities in coordination with HR and established processes
• Build and maintain a cohesive Team by establishing, managing, and communicating team expectations, goals, roles, responsibilities, and objectives
• Travel to off-site locations is required.

About BAE Systems and the U.S. Navy's Strategic Systems Programs (SSP)

Our organization has supported the U.S. Navy's Strategic Systems Programs (SSP) continually since the program's inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and is the first leg of the U.S. nuclear triad. With over 70% of our nation's nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a unique program and BAE Systems employees on this program understand they are part of an important legacy.

As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team.

BAE Systems, Inc. is the wholly owned U.S. subsidiary of BAE Systems plc. BAE Systems plc provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe.

Required Education, Experience, & Skills

• Working full-time on-site at the Washington Navy Yard
• An active DoW Secret security clearance with the ability to obtain and maintain a Top Secret security clearance
• Ability to meet the requirements for an IAT II certification as specified in the DoW 8570

• Or, have a SECNAV 5239 qualifying degree AND the ability to meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start date

• Ability to obtain and maintain Common Access Card (CAC), badge access to the customer's facility, and a SSP network account in good standing
• Twelve years position related work experience or a bachelor's degree in Information Systems or related degree with eight years position related experience
• Minimum of two years' experience managing people
• Expert knowledge of Unified Communications technologies systems, including familiarity with foundation technologies, VTC protocols, and communication standards to include SIP, SIP-TLS, H.323, H.320, H.460, TLS, RTP, SRTP, TCP/IP, UDP, content control protocols, video compression standards, routing protocols, networking fundamentals, and Cisco (Tandberg) and Polycom video & voice technologies.
• Experience with Cisco Video Teleconferencing Architecture and infrastructure equipment to include Codian MCUs, Expressway family of products, ISDN Gateways, Serial Gateways, and TelePresence Management Suite (TMS), Cisco Call Manager, Cisco Unity Server.
• Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for VTC infrastructure, endpoints, and other related equipment.
• Eight years of experience with administration, installation and repair of Cisco (Tandberg), Polycom, and/or Lifesize systems.
• Experience with DISA STIGs and implementing the security controls on VTC infrastructure
• Ability to interact with and effectively present information to employees, management and customers, and to establish and maintain effective working relationships with partners and government officials
• Ability to coach and mentor employees
• Travel to off-site locations

Preferred Education, Experience, & Skills

• Bachelor's degree and eight years position related work experience
• Experience working in a DoW military-civilian environment
• Experience conducting personnel performance evaluations

Pay Information
Full-Time Salary Range: $132962 - $226035

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.