Information Technologist I – Information Management Officer (I

Overview:

Job Title: Information Technologist I - Information Management Officer (IMO)

Security Clearance: Secret

Location: Fort Sill, OK

(Due to the nature of the work and contract requirements, U.S. Citizenship is required. )

Description:

C3EL is seeking a cleared professional to support our mission at Fort Sill in Oklahoma. The Information Technologist I (Information Management Officer) provides enterprise-level IT support services to the United States Army Fires Center of Excellence (FCoE). This position supports SIPRNet, NIPRNet, LAN/WAN, WLAN, classroom automation systems, and enterprise IT infrastructure across a large-scale DoD environment. The role requires hands-on technical expertise, strong troubleshooting ability, and experience operating in a structured, security-controlled environment.

Responsibilities will include, but not be limited to:

• Provide Tier II/III support for desktops, laptops, tablets, servers, printers, scanners, multifunction devices, and cellular devices.
• Install, configure, and maintain Windows-based operating systems and Microsoft 365 applications.
• Perform system imaging, deployment, upgrades, patching, and lifecycle support.
• Administer and troubleshoot Microsoft Intune and endpoint management systems.
• Support LAN/WAN and wireless network connectivity troubleshooting.
• Maintain compliance with cybersecurity and IA requirements.
• Process and track service requests and work orders through Army Enterprise Service Management Platform (AESMP).
• Provide classroom automation and training system support.
• Document technical procedures and system configurations.
• Support implementation of system upgrades and configuration changes.
• Coordinate with web, AV, and LMS personnel as required.

Required Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• Minimum of two (2) years of client support in a Microsoft Windows-based environment.
• Experience supporting Windows 10/11 operating systems.
• Experience with Microsoft 365 and enterprise productivity tools.
• Working knowledge of TCP/IP networking fundamentals.
• Experience troubleshooting hardware and software issues in a structured IT environment.
• Ability to operate in compliance-driven DoD environments

Required Certifications:

• IAT Level II compliant (e.g., Security+ CE or equivalent) if required for elevated privileges.
• Must meet required Computing Environment (CE) certification requirements.
• Must maintain continuing education requirements as applicable.

Preferred Qualifications:

• Experience supporting Army or DoD enterprise networks.
• Experience with Microsoft Intune or endpoint management platforms.
• Experience supporting large-scale user populations (5,000+ endpoints).
• Familiarity with enterprise IT service management processes.

Education:

• Associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.

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