Jr/Mid Hardware Tech

The selected candidate will be responsible for supporting the physical integrations (rack, stack, cabling), deployment, and sustainment of development and operational systems. She/he will research and evaluate processes and utilize best practices to create and modify Deployment Packages (Microsoft Excel), Rack Elevations (Microsoft Excel), Master Cable Lists (Microsoft Excel), and Wiring Diagrams (Visio). She/he will perform short-duration travel to support deployments and must be available to provide after-hours surge support when needed to meet customer requirements.

Primary Responsibilities

• Assemble devices and equipment and perform initial physical integrations of multi-rack systems.
• Support deployments of multi-rack systems, both CONUS and OCONUS.
• Provide support for a lab consisting of ~100 racks to include physical integrations, power, space, and cooling estimates, power testing, and monitoring and troubleshooting of hardware.
• Develop installation plans and coordinate redesign efforts with system administration and system engineering teams.
• Establish and conduct test cases and coordinate with System and Network Engineers in troubleshooting suspected failed components, including hard drives, memory, batteries, cables, motherboards, and processors.
• Operate electronics test equipment, including fiber and copper test sets, OTDRs, multi-meters, etc.
• Plan and implement data center enhancements and undertake lab and deployment-related special project work.

Required Skills

• At least 3 years of work experience interpreting and working with technical drawings and blueprints.
• At least 2 years of experience maintaining network and server documentation and diagrams.
• Experience establishing and conducting test cases for troubleshooting components, including hard drives, memory, batteries, cables, motherboards, processors, etc.
• Experience with electronics test equipment (fiber and copper test sets, OTDRs, multi-meters, etc.)
• Direct, hands-on experience with data center design and configuration (rack and stack, power, placement, etc.).
• Direct work experience and/or in-depth related experience or training with network, server, and Data Center security accreditation and certification.
• Must have a high level of proficiency with Excel and/or Visio.
• Must be able to routinely lift 35 lbs. without assistance.
• Must be available to perform short-duration travel to support deployments.
• Must be available to provide after-hours surge support when needed to meet customer requirements.
• Active TS/SCI security clearance with a current polygraph is required

Desired Skills

• Bachelor's Degree in a technical field.
• Familiarity with server/router/firewall configuration and application performance optimization functions.
• Experience with network and server component moves.
• Experience documenting and providing information for security accreditation and certification.

Additional Details

At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:

• Health Insurance to ensure you and your family stay healthy and well.
• Dental and Vision Insurance for preventive and routine care.
• Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
• Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
• Paid Parental Leave for new parents to focus on family.
• Tuition Reimbursement to support your professional growth and education.
• A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $80,000 - $150,000. This range is a good-faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.

Equal Employment and Diversity

CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.