Posted today
Public Trust
Unspecified
Unspecified
Management
McLean, VA (On-Site/Office)
Description
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is seeking a seasoned Salesforce Technical Program Manager to lead enterprise Salesforce Operations & Maintenance (O&M) efforts supporting the International Trade Administration (ITA) within the U.S. Department of Commerce.
This role blends technical platform expertise with program leadership, agile oversight, and operational governance. The Technical Program Manager will oversee a Salesforce O&M and development team responsible for sustaining, enhancing, and modernizing mission-critical systems. This leader will ensure platform stability, release discipline, architectural integrity, and alignment with evolving business priorities.
As Kentro continues to grow within the Department of Commerce, this role may expand to provide agile and program oversight across additional Salesforce scrum teams supporting other DOC components, such as NTIA and/or other Federal agencies. This growth-oriented leader will serve as a unifying force across delivery teams, ensuring consistency in standards, DevOps maturity, and execution excellence.
Responsibilities:
Location: Hybrid in McLean, VA.
Requirements
Required Certifications
AND / OR
Clearance Requirement:
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.
Industry Recognition
Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is seeking a seasoned Salesforce Technical Program Manager to lead enterprise Salesforce Operations & Maintenance (O&M) efforts supporting the International Trade Administration (ITA) within the U.S. Department of Commerce.
This role blends technical platform expertise with program leadership, agile oversight, and operational governance. The Technical Program Manager will oversee a Salesforce O&M and development team responsible for sustaining, enhancing, and modernizing mission-critical systems. This leader will ensure platform stability, release discipline, architectural integrity, and alignment with evolving business priorities.
As Kentro continues to grow within the Department of Commerce, this role may expand to provide agile and program oversight across additional Salesforce scrum teams supporting other DOC components, such as NTIA and/or other Federal agencies. This growth-oriented leader will serve as a unifying force across delivery teams, ensuring consistency in standards, DevOps maturity, and execution excellence.
Responsibilities:
- Provide program-level oversight of a Salesforce Operations & Maintenance and enhancement team supporting ITA mission systems
- Lead sprint governance, backlog prioritization alignment, and release planning in partnership with product owners and stakeholders
- Ensure platform stability, performance optimization, and proactive risk mitigation across environments
- Oversee DevOps maturity including CI/CD practices, deployment governance, and release discipline
- Serve as technical escalation authority for complex platform issues and architectural decisions
- Establish and enforce development standards, reusable patterns, and security guardrails
- Provide executive-level reporting on program health, roadmap execution, risks, and resource alignment
- Guide agile ceremonies and ensure adherence to Scrum best practices across teams
- Coordinate integration strategy across Salesforce, middleware, and external federal systems
- Drive continuous improvement initiatives across operations, incident management, and enhancement workflows
- Support potential expansion into additional DOC Salesforce programs as the portfolio grows
- Mentor technical leads and scrum masters to ensure delivery consistency and performance accountability
Location: Hybrid in McLean, VA.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
- 6+ years of experience leading Salesforce delivery teams in federal or enterprise environments
- Demonstrated experience overseeing Salesforce Operations & Maintenance programs
- Strong understanding of Salesforce architecture, DevOps, and release management practices
- Experience managing Agile Scrum teams in a program-level leadership capacity
- Experience providing executive stakeholder communication and governance reporting
- Ability to manage cross-functional teams including developers, administrators, testers, and business analysts
- Experience operating in compliance-driven federal environments
- Strong written and verbal communication skills
Required Certifications
- Advanced Scrum Master Certification (e.g., A-CSM, CSP-SM, SAFe Advanced Scrum Master)
AND / OR
- Salesforce Development Lifecycle and Deployment Architect
- Salesforce Application Architect
- Salesforce System Architect
Clearance Requirement:
- Must hold an active Public Trust clearance or be eligible to obtain and maintain one prior to starting.
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.
Industry Recognition
Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .
group id: 10484831
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