SUPERVISORY EMERGENCY COMMUNICATIONS CENTER SPECIALIST-DIRECT HI

Duties

• Exercises supervisory personnel management responsibilities at least 25% of the time. Plans work to be accomplished by subordinates, sets and adjusts short/long-term priorities, and prepares schedules for completion of work
• Plans, organizes, and directs the activities of the emergency communications center at least 25% of the time, ensuring that all emergency response agencies comply with legal and regulatory requirements and meet customer needs
• Represents the organization in establishing, developing, and maintaining effective working relationships with various stakeholders, including government agencies, community leaders, and other organizations at least 10% of the time
• Provides emergency call-taking and dispatching services, determining the nature of the emergency in accordance with established guidelines at least 15% of the time
• Ensures the operational capability and serviceability of all dispatch center equipment, testing and evaluating the performance of emergency communications systems at least 25% of the time, including radio systems, telephone systems, and computer-aided dispatch systems

Requirements

Conditions of employment

• U.S. Citizenship is required
• Males must be registered for Selective Service, see Legal and Regulatory Guidance
• This posn is subject to provisions of the DoD Priority Placement Program
• For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
• Relocation costs or other incentives may be available and considered by the organization.
• This position may require travel.
• This position may require drug testing, and the candidate may be subject to passing a drug test upon selection.
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position
• Direct deposit is required.
• Disclosure of Political Appointments
• Employee may be required to work other than normal duty hours to include weekends, evenings and holidays.
• This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Incumbent must obtain International Fire Service Accreditation Congress Certification as a Telecommunicator, Level II and Hazardous Material Awareness
• Required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time
• Must participate in exercises by relaying accurate information. Must be resourceful and alert to adequately perform duties. 9.Incumbent must participate in recurrent proficiency training, as directed.
• Incumbent must be able to obtain and maintain a current EMD certification, including initial and follow-on certification. Must be CPR certified and maintain CPR certification during employment
• May be required to respond on off-duty time during a conflagration, or stay over until an emergency has been terminated or until properly relieved by a qualified dispatcher

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, .

SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience is described as: planning, organizing, and directing the activities of the emergency communications center at least 25% of the time, ensuring that all emergency response agencies comply with legal and regulatory requirements and meet customer needs. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.

IDEAL CANDIDATE STATEMENT:
Looking for a Full-Time Emergency Communications Center (ECC) Manager to work at the 96 Test Wing, 96 Civil Engineer Group, 96 Civil Engineer Squadron, Fire & Emergency Services Flight (96 CES/CEF) at Eglin AFB, in Florida, to serve as a first level supervisor, providing planning, directing, organizing and exercising control over nonsupervisory employees assigned to the communications center.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of operations for Central 911 emergency communications center, fire, law enforcement and emergency medical services (EMS).
2. Knowledge of safety and security regulations, practices, and procedures.
3. Ability to plan, organize, motivate, mentor and direct and appraise the functions and staff of a large organization.
4. Ability to communicate effectively, both orally and in writing using a calm and stable demeanor while dealing with emergency situations, time required to complete the job, availability of materials, tool requirements, and priority reassessment.
5. Knowledge of federal laws, statutory and administrative codes, ordinances and regulations related to public safety communications as well as training and certification standards for Emergency Fire Dispatch, Emergency Medical Dispatch (EMD), and Enhanced Telecommunicator certification.
6. Knowledge and experience with computer operations, Computer Aided Dispatching Systems, dispatch systems, protocols, radio systems, and interoperability as applied to law enforcement, fire and EMS.
7. Knowledge of principles and methods of 911 emergency telephone systems and standard telephone operations, Federal Communications Commission Rules and regulations.
8. Ability to collect and interpret facts, analyze, evaluate, and make sound decisions.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

This public notice is to gather applications that may or may not result in selection.

AcqDemo Expanded Probationary Period for Supervisors and Managers: An additional supervisory probationary period of one year may be required when an employee is officially assigned to a different supervisory position.

This is an acquisition demonstration project position NH-3 equivalent to a GS-12 to GS-13.

Direct Deposit: All federal employees are required to have direct deposit.

If you have questions regarding this announcement and have hearing or speech difficulties click .