User Experience Researcher / Designer

Description:
Remote

Our client is a mission-driven organization focused on accessible and usable digital products. The team values research-forward, user-centered design and partners across disciplines to deliver inclusive web and application experiences.

Due to federal security clearance requirements, applicant must be a United States Citizen This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $30.00 to $40.00/hr. w2

Responsibilities:
Responsibilities

• Plan, execute, and synthesize qualitative and quantitative UX research including interviews, surveys, usability testing, heuristic evaluations, and A/B testing.
• Develop research plans and methodologies aligned with business goals, user needs, and accessibility requirements.
• Analyze findings and translate insights into actionable recommendations that inform product and design decisions.
• Use analytics tools such as Google Analytics to evaluate behavior and identify usability issues.
• Advocate for user-centered design practices and ensure research insights are applied by stakeholders.
• Create wireframes, user flows, mockups, and interactive prototypes in tools such as Figma, Sketch, or Adobe XD.
• Design accessible, usable, and visually consistent interfaces for web and application products.
• Ensure responsive designs optimized for multiple devices and platforms.
• Incorporate interaction design elements including transitions, animations, and feedback mechanisms.
• Design and evaluate interfaces to comply with WCAG standards and usability best practices.
• Conduct accessibility and usability testing and recommend remediation strategies.
• Collaborate with development teams to implement accessibility requirements correctly.
• Work with product managers, developers, and stakeholders in an agile or iterative environment.
• Communicate findings, design rationale, and recommendations through presentations and reviews.
• Share progress regularly and raise risks, gaps, or dependencies proactively.

Experience Requirements:
Experience Requirements

• U.S. Citizenship with ability to obtain and maintain a Public Trust clearance.
• Minimum 4 years of experience in UX research, wireframing, prototyping, and visual design.
• Minimum 4 years of experience using Figma, Sketch, or Adobe XD.
• Minimum 4 years of experience applying usability principles, design systems, and WCAG accessibility standards.
• Minimum 4 years of experience conducting interviews, surveys, usability testing, A/B testing, and heuristic evaluations.
• At least 1 year of experience using Google Analytics or similar analytics tools to inform decisions.
• Proficiency creating low- to high-fidelity designs and interactive prototypes.
• Understanding of typography, color, layout, and visual hierarchy and their impact on UX.
• Ability to design intuitive interactions and responsive experiences across devices.
• Expertise in information architecture and navigation design.
• Proficiency with Figma, Sketch, and Adobe Creative Suite; working knowledge of HTML/CSS preferred.
• Experience planning, executing, and iterating designs based on usability testing and feedback.
• Demonstrated problem solving, critical thinking, and attention to detail.
• Strong written and verbal communication and effective collaboration in team environments.
• Ability to articulate UX research methods, findings, and impact during reviews and interviews.
• Willingness to stay current with evolving UX research methods, accessibility standards, and design best practices.

Education Requirements:
Education Requirements

• Bachelor's degree or equivalent relevant work experience.