Posted today
Public Trust
Unspecified
Unspecified
Remote/Hybrid• (Off-Site/Hybrid)
MS 365 Applications Engineer
Location Remote
Job Code 26-032
# of Openings 3
At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of Defense, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading !
We are seeking an experienced MS365 Applications Engineer to support Ancillary Microsoft 365 Applications within a large Federal enterprise environment under the Enterprise Messaging, Collaboration, Authentication, and Office 365 (EMCAO) program. This role provides 24x7x365 Tier III operational support for applications included in the Microsoft 365 G5 licensing suite within a Government Community Cloud (GCC) tenant serving a large enterprise user base. The G5 license is a dynamic suite of applications that evolve over time; therefore, this role supports all existing G5 applications at go-live as well as any future applications introduced, renamed, or modified by Microsoft.
DUTIES AND RESPONSIBILITIES:
• Provide 24x7x365 Tier III operational support for Microsoft 365 ancillary applications within the G5 licensing suite.
• Support all existing G5 applications and any future G5 applications introduced, renamed, or modified by Microsoft.
• Troubleshoot and resolve incidents related to ancillary Microsoft 365 services such as Power BI, Planner, Viva, Stream, Forms, and other G5-enabled applications.
• Support configuration, enablement, optimization, and governance of ancillary Microsoft 365 applications.
• Assist in onboarding and operationalizing newly released G5 capabilities.
• Monitor service health and usage metrics related to ancillary applications and recommend performance improvements.
• Participate in incident response, ticket triage, and SLA-driven operational workflows.
• Coordinate with enterprise stakeholders on complex escalation items as required.
• Contribute to documentation, reporting, and continuous service improvement efforts.
KNOWLEDGE AND SKILLS REQUIRED:
• 4+ years of relevant IT experience supporting Microsoft 365 applications within enterprise environments.
• Experience supporting Microsoft 365 services in GCC or comparable secure cloud environments.
• Familiarity with the Microsoft 365 G5 licensing suite and ancillary applications.
• Experience troubleshooting enterprise SaaS application issues.
• Working knowledge of Microsoft 365 security and compliance concepts.
• Strong analytical, documentation, and communication skills.
KNOWLEDGE AND SKILLS DESIRED:
• Experience working with Federal agencies, particularly the Department of Veterans Affairs, is a plus.
• Experience operating in a 24x7 SLA-based support environment.
• Microsoft 365 certifications preferred but not required.
EDUCATION:
• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience.
CLEARANCE:
• Must be able to obtain and maintain a Public Trust clearance.
WORK LOCATION:
• Remote
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
This position requires U.S. citizenship or Green Card.
This position is contingent upon contract award.
Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.
Location Remote
Job Code 26-032
# of Openings 3
At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of Defense, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading !
We are seeking an experienced MS365 Applications Engineer to support Ancillary Microsoft 365 Applications within a large Federal enterprise environment under the Enterprise Messaging, Collaboration, Authentication, and Office 365 (EMCAO) program. This role provides 24x7x365 Tier III operational support for applications included in the Microsoft 365 G5 licensing suite within a Government Community Cloud (GCC) tenant serving a large enterprise user base. The G5 license is a dynamic suite of applications that evolve over time; therefore, this role supports all existing G5 applications at go-live as well as any future applications introduced, renamed, or modified by Microsoft.
DUTIES AND RESPONSIBILITIES:
• Provide 24x7x365 Tier III operational support for Microsoft 365 ancillary applications within the G5 licensing suite.
• Support all existing G5 applications and any future G5 applications introduced, renamed, or modified by Microsoft.
• Troubleshoot and resolve incidents related to ancillary Microsoft 365 services such as Power BI, Planner, Viva, Stream, Forms, and other G5-enabled applications.
• Support configuration, enablement, optimization, and governance of ancillary Microsoft 365 applications.
• Assist in onboarding and operationalizing newly released G5 capabilities.
• Monitor service health and usage metrics related to ancillary applications and recommend performance improvements.
• Participate in incident response, ticket triage, and SLA-driven operational workflows.
• Coordinate with enterprise stakeholders on complex escalation items as required.
• Contribute to documentation, reporting, and continuous service improvement efforts.
KNOWLEDGE AND SKILLS REQUIRED:
• 4+ years of relevant IT experience supporting Microsoft 365 applications within enterprise environments.
• Experience supporting Microsoft 365 services in GCC or comparable secure cloud environments.
• Familiarity with the Microsoft 365 G5 licensing suite and ancillary applications.
• Experience troubleshooting enterprise SaaS application issues.
• Working knowledge of Microsoft 365 security and compliance concepts.
• Strong analytical, documentation, and communication skills.
KNOWLEDGE AND SKILLS DESIRED:
• Experience working with Federal agencies, particularly the Department of Veterans Affairs, is a plus.
• Experience operating in a 24x7 SLA-based support environment.
• Microsoft 365 certifications preferred but not required.
EDUCATION:
• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience.
CLEARANCE:
• Must be able to obtain and maintain a Public Trust clearance.
WORK LOCATION:
• Remote
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
This position requires U.S. citizenship or Green Card.
This position is contingent upon contract award.
Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.
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