Software Engineer - SME Level (Sustainment Engineering Lead)

Job Title: Software Engineer - SME Level (Sustainment Engineering Lead)
Location: Arlington, VA
Clearance: Secret
Type: Full-time, W2

About VivSoft:
VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning.

Job Summary:
The Software Engineer - SME Level (Sustainment Engineering Lead) will direct sustainment engineering activities across complex DoD enterprise systems. Responsibilities include managing software baselines, overseeing repair and replacement processes, planning end-of-life transitions, and implementing predictive maintenance strategies to ensure continuous mission support.

Key Responsibilities:

• Lead sustainment engineering and lifecycle management for enterprise systems
• Manage software baseline maintenance and configuration control (Deliverable 71)
• Oversee RMA processes and spares procurement activities
• Plan and execute end-of-life hardware and software replacement strategies
• Conduct failure trend analysis and implement predictive maintenance programs
• Track warranties and manage vendor support relationships
• Ensure sustainment activities align with DoD operational requirements
• Provide strategic guidance to engineering and logistics teams
• Maintain documentation, compliance, and readiness reporting
• Support continuous system availability and mission assurance

Required Skills & Experience:

• Bachelor's degree in computer science, Engineering, or related discipline required, master's degree preferred.
• Certifications required: ITIL 4 Foundation
• 12+ years of software engineering experience
• 7+ years leading software sustainment engineering efforts
• Experience with lifecycle management for DoD enterprise systems
• Experience managing RMA processes and baseline maintenance
• Software baseline management (Deliverable 71)
• RMA and spares procurement processes
• End-of-life hardware and software replacement planning
• Failure trend analysis and predictive maintenance
• Warranty tracking and vendor management

Preferred certifications:

• CompTIA Security+
• Advanced ITIL certifications

Benefits:

• Comprehensive Medical, Dental, and Vision Plans
• Life Insurance
• Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
• 401K Retirement Plan with employer match
• Professional Development Training Reimbursement
• Flexible/remote work schedule.