Executive Support Technician (Secret)

Position Title: Executive Support Technician
Location: Redstone Arsenal, Huntsville, Alabama
Relocation Assistance: None available at this time
Remote/Telework: No - Not available for this position
Clearance Required: DoD Secret
Work Schedule: Day shift
Travel: Up to 10% of the time

⚠️ IMPORTANT - READ BEFORE APPLYING

• This position supports a classified Department of Defense mission and is not an entry-level or clearance-sponsoring role.
• Applicants must meet all minimum requirements to be considered. Applications that do not follow the instructions below will be automatically disqualified.
• Only U.S. citizens with an active DoD Secret security clearance will be considered.
• Clearance level must be clearly listed on the resume.
• Resumes must be submitted in month/year format.
• Applicants who do not meet these requirements should not apply.

Description of Duties:
The Executive Support Technician supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.

The candidate will:

• Provide support to general customers and Senior Executive Service members, General Officers, Flag Officers, Military Officers at the O-5 rank or higher and Federal Civil Servants
• Deploy, configure, and troubleshoot computer systems
• Provide remote and onsite troubleshooting support for break-fix issues
• Provide mission, test, event, and conference support
• Deploy, configure, and troubleshoot mobile devices
• Provide escalation and status updates to MDA customers
• Provide technical support for enterprise projects
• Resolve daily battle rhythm tasks
• Provide printer support
• Deploy, configure, and troubleshoot software applications
• Provide limited PKI support
• Provide a rotation of on-call support
• Mentor team members to promote technical growth
• Promote a positive work environment
• Communicate written and verbal situational awareness to management and government leadership in a concise professional manner

The successful candidate will:

• Work well under pressure
• Be resourceful and creative with solutions
• Display a strong functional knowledge of the position
• Be able to prioritize tasks and continuously improve time management

Basic Requirements:

• Must be a US citizen
• Must have an active DoD Secret Security Clearance
• Must have 10, or more, years of general (full-time) work experience (May be reduced with completion of advanced education)
• Must have 6 years of related experience in relevant business systems, operating systems, and servers and/or experience in light programming, project management of small initiatives, and troubleshooting
• Must have experience working in a customer-facing role
• Must have a current DoD 8570.01 IAT Level II certification such as CompTIA security+ CE or higher

Desired Requirements:

• Have 3 years of experience working in a management or leadership role
• Have an ITILv3 foundation certification
• Have experience supporting senior executives and military officers at the O-5 rank or higher

Compensation:
Salary Range: $90,000 - $120,000 annually. Final compensation is based on experience, education, and directly relevant certifications.

Application Instructions:

• Resumes must be submitted in month/year format with clearance level clearly listed to be considered.
• Candidates must be fully truthful in their application and resume. Dishonesty, omission of required information, or misrepresentation may result in disqualification.
• Only U.S. citizens with an active DoD Secret security clearance will be considered.
• Applications are reviewed for compliance prior to technical qualification. Submissions that do not meet the stated requirements or instructions will not be reviewed.

About Aegis Aerospace

We are a woman-owned space and technology company headquartered in Houston, TX. Our primary objective is to support the Department of Defense and NASA in achieving their missions to defend the security of our country, reach new heights and to discover the unknown. We employ some of the brightest, most experienced engineering and technology experts in the U.S.

To learn more about Aegis Aerospace, visit our website at http://www.AegisAero.com

Equal Opportunity Employer / Protected Veteran / Disability.